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Insurance Credit Scoring

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Homeowner's Insurance in Texas

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Have your homeowner insurance rates gone through the ceiling? Has your agent cited mold and water claim and loss history in Texas? Are you seeing increases of 25-300% or more?

Would you believe that there are consumers who qualify for mortgages but not the homeowner's insurance? Yes, it is happening. You may have even heard from a consumer whose realtor told her that she may have trouble selling her house due to the "insurance crisis".

Like the auto insurance industry, insurance credit scoring is now a factor in underwriting homeowner's insurance. And again, the industry claims that the Fair Credit Reporting Act  (FCRA) allows them to use credit reports in insurance underwriting yet they appear to ignore the notification requirements of the FCRA. Adverse action ("credit surcharges") is being taken without notification. Class Action Lawsuits have now been filed against Allstate and Farmers for violation of the FCRA. Governor Perry "scolded the industry for failing to deal in good faith by letting consumers know if their rates are increasing because of their credit history".

The industry claims that poor insurance credit scorers file 40-50% more claims than their high scoring counterparts and the statistical data shows that poor credit risks have more severe losses (dollars per claim). There is much speculation, but again the data cannot tell why. They  speculate that those with poor credit are under more financial stress and are less likely to maintain their home as well, fixing and replacing when needed, rather than waiting for a weather loss and getting everything fixed at once with insurance funds. 

However, in a press release by the Office of Governor Perry on May 16 reveals that reviews by the Texas Department of Insurance show that the insurance industry appears to be  using a manufactured crisis - mold - to raise rates. "Preliminary findings indicate that some companies have repeatedly delayed responding to legitimate claims of water damage. The intentional foot-dragging then often resulted in the buildup of mold and much costlier repairs."

Again, disposable income comes into play as does the industries effort to deny and delay claims.

There is no doubt that "insurance credit scoring" will hurt the real estate market. Mortgage companies are finally relaxing their standards and looking at reasons why some consumers may have hiccups in their credit; this is an effort to increase home ownership for lower income Americans and others who might not readily qualify for a mortgage.

Yet now, the insurance companies are stepping in to determine through "insurance credit scoring" whether you will receive the mortgage or not by accepting or denying the insurance for a home. What right does the insurance company have to determine this?

"Such practices more often that not work against a consumer and result in higher insurance prices. And such credit scoring practices can be particularly discriminatory against divorced women, the elderly, and young consumers who may have not yet have established an extensive credit history." - Governor Perry.

As discussed in Industry vs. Consumer, it also discriminates against those who have experienced financial difficulty through layoffs, illness and identity theft to name a few. The Dallas Morning news reported this morning (May 17) that the unemployment rate in Texas is at its highest since 1995. If it affects the consumers credit, they can expect to be penalized by the insurance companies.

Because the industry did not act in Good Faith and have kept their methodologies secret, it makes sense that this practice should be banned until at which time the industry can prove, with causation, that insurance credit scoring is not discriminatory. Why should it be up to the consumer to prove it is? Consumers can see that it is, the agents can see that it is. Obviously, the insurance company executives are too far removed from the consumer to see the adverse effects of this practice or they simply do not care.

What they do care about is deregulation. They oppose a more burdensome rate regulatory system because they feel it could further destabilize the insurance market.  They claim that the only reason such laws remain in effect is the notion that regulators and legislators can control the price of insurance by artificially holding rates down.

95% of the homeowner's insurance market is currently deregulated and this is why consumers are seeing the significant increases. A loophole in Texas law afforded the insurance companies to move most homeowner's policies into the deregulated market.

So why do they feel they can regulate how a consumer manages his/her finances?

Our Legislature works for you, not the insurance companies. It is up to you to let our "employees" know that we will not tolerate a discriminatory practice. If  they do not listen, you can fire them. The important message here? Get out and VOTE! For now, just Get Involved!

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***Be sure to visit News and Updates for the latest news!***

New page added: Consumer Feedback. Consumer's reactions and stories.

What is ICS? Industry vs. Consumer

Industry vs. Consumer II

Income vs. Insurance Scores
The "Studies" Many Q's and Some A's What to Do Pure Speculation
Who is on your side? In Texas Homeowner's  in Texas About this Site

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 Last updated: 08/13/2003
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