The truth behind

     Insurance Credit Scoring

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So who is "on your side"?

Several Organizations oppose the use of insurance credit scoring:


John Bryant, Agent Champion, is Terminated

John Bryant was an agent for a very large insurer. He treated his clients the way they deserve to be treated and even went to bat for them in the game of "insurance credit scoring". He was terminated for his efforts. See what he is doing now.

The Center for Economic Justice

"David "Birny" Birnbaum, of the Center for Economic Justice, recently said, "There has been no comprehensive independent [emphasis added] study of a link between credit problems and car accidents. The industry is accepting "statistics’ from the company that provides that information and programs!" 1.

The National Association of Professional Allstate Agents

The National Association of Professional Allstate Agents (NAPAA) has studied the issue of "credit scoring," or "insurance scoring," and because Allstate was one of the earliest users of credit scoring algorithms to underwrite and rate insurance policies, Allstate insurance agents have the most experience dealing with this system and its adverse effect on our customers. Our conclusions based on this unique experience are:

o It is a secret methodology, not subject to examination by Insurance Commissioners, which affects the premium and/or acceptance of insurance applicants and existing customers.

o Credit scoring appeared when insurance companies were denied the ability to overtly Redline geographical areas and certain minority groups.

o Credit scoring is a new method of Redlining meant to replace the old method.

o
Particularly affected are minorities, low-income groups, senior citizens and others who rarely, or never, make use of credit. Other affected people are those who have had divorces, the death of a spouse, large medical bills or even those who check their own credit regularly to be sure the information is accurate.

o The insurance/credit score is a moving target - Today one may have a "score" of 4, next month a score of 2. The consumer just has to hope they get lucky when they apply, because they are stuck with whatever the score happens to be at that time, with no possibility of improvement, for the life of the policy.

o Credit scoring allows a company to take rate increases at their sole discretion by merely adjusting their never examined and secret algorithm by changing the weighting of certain values.

Credit scoring for insurance is not socially acceptable.  It violates the values Americans hold dear. The American way is to be judged on those things that are directly relevant to the subject: Tickets, accidents, vehicle usage etc. for auto insurance and condition of premises, past losses and upkeep etc. for property insurance. Credit scoring for insurance purposes is Redlining. NAPAA strongly opposes Redlining, thus we have no choice but to oppose credit scoring.


United Farmers Agents Association

"Our industry struggles with a bad reputation already. The misuse of credit scoring will further erode consumer confidence. It’s time for the industry to step up and commission an independent study of the relationship between credit and future losses. It’s time for the industry to force the release of the rating factors in the FICO programs. Its time to change the rules so consumers can get specific answers about their scores."

The National Association of State Farm Agents, inc. (NASFA) hereby resolves that we are opposed to any insurance company using credit scoring for the purpose of Property & Casualty underwriting and rating. We further support legislation to prohibit credit scoring for the purpose of Property & Casualty underwriting and rating. We believe this form of underwriting is profiling clients who would otherwise be eligible for Property & Casualty business.

The Coalition of Exclusive Agent Associations
Credit Scoring
POSITION STATEMENT

Adopted March 11,2002

“In the absence of full and good faith disclosure to the consumer and appropriate state insurance officials of all weighting factors and the respective percentage(s) or importance of their weighting, the CEAA opposes the use and consideration of credit status and/or credit scoring in any manner in connection with the acceptance, rejection, renewal or determination of insurance coverage or with respect to the determination of insurance rates and/or rate increases. It is the position of CEAA that credit information, written or otherwise, should not be given any consideration as a basis for determining the acceptance1 rejection or renewal of insurance coverage or insurance rates.”

National Auto Agents Alliance

"The National Auto Agents Alliance recently issued a statement that credit scoring is "unreliable, inaccurate, and so against public interest as to endanger the insurance industry to the wrath of the public... The NAAA feels that credit scoring may even suggest a level of redlining that segments insureds into "haves and have-nots."

New Position Letter of the NAAA

National Association of Insurance Commissioners

"In a White Paper issued recently by the NAIC, which now wants this credit scoring practice monitored, it was suggested that insurers not be allowed to deny policies based solely on credit reports. It also recommends that the industry develop objective, verifiable guidelines for ordering credit reports"

 

 

 

 

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What is ICS? Industry vs. Consumer

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 Last updated: 05/30/2005
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