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Consumer Feedback

Consumers reactions to credit scoring and their stories:

Updated January 1, 2005

Alaska

Here is a story. I will be happy to be your "poster child".

My wife and I are both teachers in Alaska and have no points/tickets or accidents. I did have a claim for $2000 almost two years ago. My snow machine throttle stuck when I started it to unload it off the trailer. It broke loose and damaged the liftgate door of the van. All this without ever touching the ground.

Last week Allstate received the auto payment late due to an oversight on my wife's part. Since the policy lapsed they ran a credit check. The credit check came back bad due to a failed part time business that resulted in a bankruptcy. We have both been fully employed as teachers for the last 15 years.

We were therefore thrown into the "State of Alaska High Risk Pool" with convicted felons and DWI drivers. Our insurance went from $625 for full coverage on two 4x drive vehicles with liability of $250,000 every six months to over $3200 per year with minimum coverage! We were specifically told it was due to our credit report.


Alaska Bills SB13 and HB5 were changed from "prohibiting" to allowing insurance scoring...what a let down.

Sometime between 1/03 and 4/03 the text of the original bill changed. Now insurance companies are free to continue to discriminate based on your "insurance score".

I'm still looking in to this but I believe that the Department of Insurance in the State of Alaska is funded by taxes paid on insurance premiums. How convenient.

I also see that the California bill AB227 has drastically changed into something that doesn't even resemble the original. Does this happen often? It's now a Workers Comp. bill ..nothing to do with insurance scoring at all now...what's going on here?


Arizona

I have ins. through Allstate, my credit was used to help (hurt) my insurance rate...  I do have an
accident on record, so I can't say my rate would otherwise be fine, but the whole point is still
valid....  my driving record was much worse (terrible!) when I had great credit than now, having
poor credit...(almost perfect driving record!) I believe the ins. companies have a right to either
accept or deny coverage based on credit, (simply, the ability to pay monthly premiums...  and this
should have no effect if the insured can pay entire premium up front) but they have no right to
adjust rates based on financial records that have nothing to do with one's driving.  There is no
correlation between ones financial performance and ones ability to safely drive a car and avoid
accidents.


California

I am 40 years old Married, no dependant children drivers. No tickets or accidents. I have been with the same insurance company for about 5 years. The insurance policy was in California.

I had a 2002 Ford Focus wagon and 1997 Toyota Corolla insured at a residence for about 1500/year. Upon renewal this year, I was told that my policy would increase to over 2500/year! I had sold the Toyota, and dropped it off the policy, which reduced the premium by a total of 7.00 per year.

Since I am also relocating to Arizona, I got a quote from my insurance company for the Ford Focus - 3600/year!! And for a 16000.00 dollar car!

I have been driving for over twenty years and have no more than a couple of tickets and only one accident that was I was not 'at fault' (about 10 years ago).

I know I have fairly poor credit score, (about 580) however, most of the 'bad' credit is well over 10 years old. I have been financing vehicles through Ford now for over 6 years and have never missed one single payment, I now have a home mortgage for over a year and have never missed a payment, as well as a Home Equity Line of credit. In fact, in order to get the home mortgage at the best rates, I paid off all old 'charge offs, so all debts are completely cleared, even though, of course, they will likely remain on my credit report forever.

I find it infuriating that I know have to pay hundreds of dollars a month for insurance when just a couple of years ago I was qualified for premium driver status, and all because of a negative credit history from over a
decade ago! This practice must be outlawed in all states!

I t used to be insurance companies would 'red line' you - making you pay more if you lived in high risk zip code areas, until that was outlawed. I think they have figured out that a good percentage of those people in the high risk zip codes also have poorer credit, so now they have a new, legal way to charge more. Unfortunately, that means otherwise excellent drivers will get the shaft.

Is insurance score rating really any different at all than if insurance companies said - 'all minority drives have to twice the amount as white drivers because we feel they are a higher 'risk'? It all comes down to the
same thing - blatant discrimination!


My insurance company (State Farm) hasn't been so outgoing with information but I have been trying to figure out what was up and your site provided the insight.  My credit score plummeted when I bought a new house last year.  The reason - the large number of inquiries - they were caused by the flurry of affiliates inquiring, my shopping for loan rates, and high balance on loan - duh - new first and second home loans.  Anyway, my insurance rates started going up - and have continued to rise even though an old ticket had rolled off the account so the rates should have gone down. 

The major problem is the credit reporting and credit numbering techniques used by credit agencies and institutions using them.  If inquiries reduce the credit score and high balances reduce the credit score, and lower credit scores mean higher interest and premiums, it is in the interest of banks, financial institutions to work toward reducing everyone's credit number so they can charge more.

The only viable information to determine a credit score should be whether the payments are made on time.  At no time should an insurance company be allowed to charge more based on credit numbers since insurance is required by law and is covering damage to autos and homes, not failure to pay the payments.


Colorado

I recently was informed that I would not receive the best rates because of my credit rating.
 
First of all I see no reason why my credit rating has anything to do with my insurance rates.  If I do not pay
the premium I do not get the Insurance. ( period)
 
Second of all I pay my bills when I get them and have never in 50 years been late.  I have no mortgages or debt. so I do not see how I can not received the best rating.
 
Third, I can see that the insurance companies that do this will lose customers if there are other companies that do not do this as we will all change. 
 
I have talked to many customers of Farmers Ins. and find that no one has a good enough credit rating to get the best rates.  They are only using this to raise rates.  No one has  gotten the best rates. I sent for my credit report and I cannot see how I could get a better credit rating.

At age 57, female, music teacher, healthy non-smoker, excellent driving history for 41 years, no claims within the last 15 years (except for windshield replacement), no tickets, always pay my government mandated car insurance policy first and yet every six months discover that my Farmers auto policy goes up another $200...yep, you guessed it, Credit Reporting.  I gave up years ago on even caring what was in my credit reports because every time I looked at them, they were so f....d up.  Just didn't have time to do their work for them...does anyone?   So, I'm writing to our governor, who has recently expressed great concern over the fact that Colorado's citizens enjoy some of the highest auto insurance rates in the US.  He's looking at solving the problem by eliminating the "uninsured drivers" provisions which have been in place for the past 30 years with little impact on my rates.  I'm hoping to edify him as to the collusion created between big government and big business by enacting mandated insurance laws which provide no guidelines or restrictions on the insurance companies and allow them protection under the law to rob us blind.  However, I am not very optimistic that he'll see the light because I am almost certain they (the insurance industry) gave more to his party than I did.  Let me be Walter Mitty for a few moments...Wouldn't it be wonderful if the State would mandate that every child MUST receive piano lessons (insurance) which I just happen to give, under penalty of law, and I could freely set my own rates, rules and regulations (Insurance Companies) and arbitrarily gouge the parents (car owners) who were dumb enough to want to have children (drive)?  It's enough to make a law abiding citizen...........


Florida

Up until last year I had decent credit.  In February of 2003 I was diagnosed with stage 4 Hodgkin's lymphoma (cancer of the lymph system) and many other health issues.  I was between jobs with NO health insurance. I had to go on disability and could no longer make my car payments which resulted in a repossession. Now I will be penalized by insurance company's not due to my driving habits, but by my misfortune. This practice should be HIGHLY illegal.. Regulators NEED to step in............... Fat chance for that though,......... As America continues to be run by corrupt corporate whores anyway.

I read your article on the net, and must applaud you for your actions.   As for myself, I have already written to the insurance commissioner of my state and they sent me copies of the reports from the insurance industry defending their position and copies of the studies used to uphold their position.   The studies were completely biased and did not take into account that the people who have filed claims generally go into debt because the insurance companies take forever to pay the bills, and those bills go against the consumers credit rating, or the consumer is debilitated and can no longer pay their bills!

 
The law needs to be changed, and I personally think it should be done on a federal  level.  Credit ratings need to be restricted to the purpose of obtaining credit, nothing more.  And credit scores should only be available with written permission from the consumer!
 
In our personal case, my husband had an accident 10 years ago, which left him unable to work (small business owner) for almost a year.  We contacted our creditors, and most of them worked with us, but there are always a few bastards (Montgomery Wards).   We had some slow pay history, but managed to pay everything off in a couple of years.
 
In 1999 we bought another home, and in 2001 we bought a new company truck (had an excellent credit rating). Then came summer, and the bottom dropped out of our industry (not just us - everyone in the state).  Then comes 9 -11.  Now we are struggling to pay our bills, and have late payments on all of our credit cards.
 
Looking at our recent history, the insurance industry would consider us a high risk based on our credit score.
 
Now let's compare the credit score, which is low, to the driving record of both myself and my husband.
 
I have been a licensed driver in my state since 1979.   Since I obtained my drivers license I have never been in an accident, never had a traffic ticket or a parking ticket.  I have never filed a claim against my automobile insurance.
 
My husband has been driving since 1975.  Since he obtained his drivers license, he has filed two claims (both on commercial auto policy) one for someone hitting him, and the other when a Firestone tire blew up on his truck.  We currently own 9 vehicles.
 
Other risk factors - we have never filed a claim against our homeowners insurance policy since we became homeowners in 1989.  We now own two homes, and have no claims on file.
 
We have owned a small business since 1985 and have commercial liability insurance.  We have never filed a claim.
 
We had health insurance, and guess what?   Other than regular check ups and dental cleanings, WE NEVER FILED A CLAIM!
 
So , based on the insurance companies model and use of credit scores to determine risk, my husband and I should be paying top dollar for insurance, even with our near perfect driving history and almost no claims in the past 20 odd years. 
 
Doesn't seem fair, does it?
 
I think we need to get legislation on the books at a NATIONAL level, not just state level, to prevent anyone from obtaining credit information on an individual except for the strict purpose of extending credit.   Also, the credit reporting agencies should be required to obtain the permission of the consumer before releasing any information.   The credit reporting agencies also need to be regulated, as they make many mistakes on their reporting (like my husband file, he is a Jr., so his file has his Dad's stuff and vice versa, and I have an identical name and almost identical SSN to another person in this state who has been really BAD about paying her bills).
 

I recently visited your Web Site and enjoyed very much the information available to consumers on the Credit scoring Issue and Insurance. I agree that the industry is going too far and that our rights as individuals are being trampled on. Credit Scoring is not only just another way for the Industry to avoid claims but also increase premiums while doing so. It is basically legalized extortion.

A question I have is this: I understand that Inquiries have a negative impact on an individuals credit score? If this is the case and I decide to shop for insurance I would complete an application with several companies to compare costs. Wouldn't each one of these appear as "Inquires" on my credit report? Do I now suffer because I shop?

No question it is time for the consumer to get involved. I might point out that I have spent 30 + years in the insurance industry and this type of analysis and loss avoidance techniques are not what I learned growing up in the business as fair practices. I plan to involve myself as much as possible in this issue.


I am writing more in response to our home owner's policy.  This year we have seen insurance credit scoring applied to both our home owner's and auto policy.  My wife had  her auto policy with Horace Mann Insurance Company for 15 years.  I have been with them for 8 years, from the time we got married. We currently have our auto, home, and life insurance policies with this company.

Our auto policies, maybe went up $100 overall.  We considered this a fair hit, since we knew rates in Florida we increasing.  However, the real shocker was when received the renewal notice for the homeowner's policy.
The difference for the renewal was a staggering 75% increase.

When we contacted the agent about the reason for the increase, here is what we were told.  1.) Our premiums across board were increased 8% to keep up with inflation.  2.) Your policy was increased $80 (10%) for a minor claim that was filed the preceding year. 3.) The rest of the premium change is a direct result of the insurance score.  This accounts for about 60% of the increased premium.  We were essentially told, that if we did not like it, to shop around, but to not cancel our current policy until a new one was in effect.  We were also told to not let any of our coverage lapse for non-payment, as we would not be reinstated due to our credit score - and that we would probably find it difficult to find coverage elsewhere.


 Illinois

For 32 years I have had Auto/Home Insurance with only one claim, and that was for a broken window on the drivers side due to vandalism. How, I received my new insurance renewal from Encompass and my homeowner's policy went up 38% plus 7% for automatic increase in value on my home. Yes, I had to file bankruptcy when I lost my job 5 years ago. Now at 66yrs old, retired, I have fallen victim to the "Insurance Credit Scoring Scam," yes, I said "SCAM," because that is exactly what it is. For when I started shopping for another insurance carrier I was no quoted, and given higher rate quotes, then others. Now I am at another cross roads to play the "Insurance Credit Scoring Game" or do without like so many others are having to do. It is a great country we live in that those who are in control of the country, do not have the morals of a jackass.
 
Just a passing thought from a retiree.
 


We are all paying, except for scofflaws.  In my state, Illinois, it seems that those not carrying insurance can just cause damage, violate laws and walk away.  Yes, you have a right after carrying insurance for 30 years and never making a claim to be made whole from the uninsured reckless motorist.  Not the case.  You may have your vehicle repaired but you will see a surcharge in your rates on your renewal date.  An attempt will be made to collect from the person that caused the damage, but if the company isn't successful in recouping the costs, rest assured, they will simply raise your renewal premium. 
 
I feel that if you are insured with a company for many years, you should become "vested" as you would with an employer, and then, no matter what circumstances come about, so long as you are holding your own, making payments, etc, your rates should not be surcharged as if you are expected to suddenly become a criminal entity and file a claim.  You should be given the respect you've earned by a relationship with the company and a past payment history.  A change in credit score shouldn't adversely affect someone since it hasn't been proven that a sudden discovery of a change in credit score has a direct relationship to claims/losses to an insurer. 
 
Our respective State and Federal Governments should be held accountable to enforce reasonable business practices on Insurance carriers.  We are all being forced to carry insurance by mandated laws, yet our representatives yield no support in dealing with underhanded practices and there is no place for citizens to turn.  It's an election year, people.  Speak up about this situation before none of us can afford a telephone or the paper to write them thanks to these inflated costs demanded by insurers and apparently supported by our lawmakers.  
 
It seems that no one reported having any representative anywhere volunteer to help with this problem.  They are ignoring the plea by hardworking Americans for help with this discriminatory practice.  Everyone needs to contact their representatives concerning this red lining practice, and make their voices heard; otherwise it will only get worse. 

Indiana

I have been adversely affected by this so called insurance credit scoring. I am considered to be a safe driver. I have not had an accident or been issued a traffic ticket in over 30 years. The last claim that I filed on a loss was back in the 70's when my car was stolen. Last year my insurance was raised by 11% even though I was given a discount for safe driving and a discount for my age. A sheet was attached to the renewal stating that this increase was due to an adverse report on my credit. I discussed this with the agent and he said that it was a new system that the insurance industry was using. I was highly upset and let him know that it was discrimination and I told him that they had no business using my credit report to determine my premium. I also told him that I had been insured with Pekin Ins. since 1999 and never had a problem with them. I checked on the credit report and found 5 items that should not have been on there. After 3 months of being jerked around, I gave up trying to get them removed.
My insurance renewal came in the mail a few weeks ago and to my amazement, they increased my insurance premium 21% over and above last years increase. If they keep doing this then I will be forced to take chances of not having insurance even though it is the law in Indiana.

I had received a letter in the mail that my Insurance company was canceling my homeowners policy effective may 17th. upon investigation, I contacted my local agent and they had told me, I was a victim of credit scoring. my agent  had asked me if, I had any recent losses or claims. I  stated no, but my wife was currently going through a bankruptcy and my ex-wife quit making payments on a vehicle that she was court ordered for financial responsibility on said auto. but it still shows up on my credit report due to my name being first on the loan. my agent did make the statement that the company was probably cutting their own throat on my premium of 240 a year, my home was built in 2001 you would think that in its self was good enough to reduce the risk in it self considering, new building construction code and requirements. how does this credit scoring affect my ability to pay my premiums or the possibility for future loss based on some credit score. as of now they have not messed with my automotive policy are they going to cancel this to when due in Feb, 2004.


Kansas

My insurance went up 288% at renewal.  When I contacted Safe Co they told me that it was a state wide increase of 24.4%.  As I continued to talk with them they could not give a reason for my great increase, and just told me it was because of different factors.  I asked them if it was because of credit based scoring.  The person told me that there was many factors and that MAY have been figured in, but was not the determining factor.  I then asked her how long I had Insurance with them.  She told me since 1994 with no late payments, and only two minor claims. One for $501.00 and one for $1136.00, both were legitimate claims. 
 
How can these companies rip off the public with no regulations. My credit has nothing to do with my insurance.      

My daughter, who lives in Kansas, recently had her homeowners insurance premium increased 100%.  There was no notice of this from Farmers Insurance Company and no explanation of why it was being done.  The only way my daughter found out about the credit scoring increase was when she received a notice of cancellation of insurance.  Her escrow account had paid what should have been a full year's premium, but this turned out to be only half of the increased credit scored premium.  As I said, my daughter's only notice of a premium increase was when she received a cancellation notice because the full, new, credit scored premium had not been paid.

As a result of the treatment of my daughter by Farmers Insurance Company, I am going to stop doing business with them - and I have an excellent credit rating.


Recently I received renewals for my house insurance and one vehicle insurance,  Normally I never look at all the filler papers that come in the envelope.  This time, because of my daughter's experience, I looked at the
other papers in the envelope and was very surprised to see that I had received adverse action notices due to my credit history; and therefore was not given the best premiums rates. 

I was dumbfounded because I knew I had a perfect credit history.  I ordered a credit report and it confirmed my excellent credit history.  Yet Farmers Insurance Group, using there secret methods, had managed to give me a less than excellent credit score.  After much communication with Farmers Insurance , all I got was doubletalk from them; I am moving all of my insurance to American Family Insurance - they do not use credit scoring.  Farmers Insurance, because of their greed, has lost a very good customer of 33 years

 
One more thought.  The adverse action notices were printed just like the other filler papers in the envelope, nothing special about them that would get a person's attention.  I wonder how many people get adverse action notices and aren't aware of them?  Very sneaky of the insurance companies.

I certainly hope something can be done in Kansas to put a stop to insurance credit scoring.


Kentucky  

My insurance rates have gone up considerably during these past couple years because of my credit score.  I was shocked after learning that the insurance companies now use credit scores to determine who pays more.  Well, there is no way around the fact that this is discriminatory practice.

 My wife and I both have excellent driving records and are moral upstanding citizens.  In fact, we have never filed bankruptcy, had a repossession, or have had any liens against us.  However, two years ago my company suddenly announced a plant closing and didn�t bother paying their employees their last week�s wages.  It was during this time that I suffered financial hardship.

 My wife was off from teaching as she had just given birth to our daughter.  She had several complications and was forced to take off work.  After a few weeks her disability stopped and all we had was just my unemployment.  I was out of work for nearly a year and so, yes, of course, I got behind on my payments.

 The saddening part is that I have tried my best to catch up and not lose anything, but these insurance companies are making it hard on a person who has been down on their luck.  How can I be expected to catch up when its people like them that keeps kicking me when I�m down?  My premiums are through the roof and I hear there is no end in site.

 I honestly believe that this is just another hurdle that the poor or oppressed will have to face.  It�s just a shame that our government doesn�t ever seem to notice that it�s everyday people like me that just can�t get a fair shake in this country.  I feel like I�m at the mercy of this huge monster who obviously has the power to do just about anything they feel will line their pockets.   So sad��


Louisiana

Yes, I have been a victim of credit scoring. Several years back, the company which carried my homeowners pulled out of my state (Louisiana). My agent contacted me and advised I would need to find another company to write my homeowners. My agent actually did that for me but to my surprise and dismay, the premium was 2x what it had been. My wife and I had been through a personal bankruptcy and this resulted in a lower credit score. Disappointed and discouraged, I sought out on my own to shop for a policy more affordable. I eventually did business with an Allstate agent near my house but the premium was still 2x what I had been paying. I live in a small house (1300 sq. ft.) and I'm paying >$1000 / year. That's too much premium for such a little house. I am currently contacting legislators to ask if they would support legislation ending the practice of using credit scores to rate policy premiums.
 

I am a product of insurance credit scoring discrimination!!! I am vvvverrrrry angry about this invasion of privacy. Your article was very informative stating the insurance companies reasoning to this new form of insurance approval. However, regardless of their surveys, as a consumer, I still do not agree that they have the right to play Sophie's Choice. Did they do a survey on the credit rating of all consumers who did not file claims. I would not be surprised to see just as many bad credit ratings as those who did file.

Isn't this the reason to have an insurance company anyway. If we allow this to happen (especially, because it is the law to have insurance coverage), will they start doing credit ratings to buy groceries, clothes, or utilities, etc.

I don't understand that if we are not borrowing the money, why do they have to do a credit check? It is simple, if you don't pay then they drop you, period!. By allowing this to go on, everything that is to be purchased, regardless if you pay cash for it, is at risk to be refused to the consumer based on discrimination.

HOW CAN I GET INVOLVED TO WHERE IT WILL MAKE A DIFFERENCE! I have already contacted my area councilor and he did not know anything about this. I need to do something besides write letters. Please contact me with suggestions. I am surprised that there is no law suit against the insurance companies been filed based on discrimination and invasion of privacy. Has there?


I sincerely believe that I am a victim of Insurance credit scoring.  Yes, my credit is not that great and yes I have filed injury claims on two occasions but,  I was injured.  Maybe if I had to do it again, I would have paid for
my own injuries because, I am paying for it now.  My reason for filing a claim was not based on the need for money; it was based on the fact that I was injured in an accident.  I  have had to change insurance companies
frequently because I would be offered a lower premium in the beginning then upon renewal, it would go up (lower meaning lower than the previous company).  I have two vehicles, a son 20yrs old (no traffic violations) and a 21 yrs old daughter ( 1 ticket).  I was involved in an accident in October of 1999 of which I was at fault and in December 1999 and 18 wheeler hit me. I was injured but not life threatening.  Premiums I have been quoted are as high as $8000.00.  I had to separate the vehicles and call different insurances to eventually get premiums for $4000.00. This is ridiculous!! I believe I am sincerely paying the price for filing those claims. 
I am anxiously awaiting December 2002-God willing, and no tickets to see what premiums I would be quoted.


First off, we didn't even notice the increase until we went to refinance our mortgage. The gentleman who did our re-fi mentioned to me that he felt my insurance premium was high for only having 1 rider.  So that is what made us look into this further.  When I spoke to the office girl, she mentioned that my premium went from $433 for '01-'02 to $791 in '02-'03! Wow!! Why is that?? I asked about the burglary and she assured me that it didn't go up because of that claim. When I spoke to my agent he said that the rate increase was due to the credit scoring and I should have noticed the increase in my premium notice.  I can assure anyone asking that we did not receive any such notice. My home owners policy went from $433/yr to $791/yr - a slight 82.5% increase!!!

My agent said that since my name was listed first that's the name they ran the credit scoring on. When I called they reran mine --- and said that it had improved and my premium could decrease by as much as $300, but said that I couldn't do anything about that with the current company until my policy is up for renewal in December '03. But during the course of the conversation he also mentioned that the credit score could change from day to day --- he said that he could run someone's score everyday in a week and come up with 5 different scores.  I guess this is what makes this so confusing and difficult to understand how this is done.  


Maryland

Consider Maryland. Legislature outlawed use of credit scoring for determining premiums.  I'm in the "700" club on my score, no claims, good record and was insuring 3 vehicles, 3 drivers (one a teenage male) for $1750/yr, state minimums.  Because they can no longer use my credit score I am charged at stratified rates and am facing a 67% increase in renewal premium ($2924/yr!!!).  Same scenario on Homeowners.  Insurance Commissioner will also here from me asking to keep credit scores.  Put me on the side to keep using credit scoring.  Will I see this post on your web page?

Editors' note: Yes, this will be printed. However be aware that the Maryland Insurance Administration disputes the claim that credit is a factor. It appears this is a "scare tactic" by the insurers to affect the outcome of legislation in the next legislative session. Below is an email from the MIA.

     "I am writing in response to your e-mail regarding the impact of Maryland's credit scoring law on the insurance market in Maryland. Specifically, since the passage of the credit scoring law in 2002, has Maryland experienced: (1) any insurers withdrawing from Maryland; or (2) rate increases in the market.
 
     Since 2001, many factors have contributed to premium increases for most lines of insurance.  In short, we are in what is known as a "hard market." This means that if insurance is available, the rates are increasing, and at a steep pace. Many reasons are to blame for this, such as 9/11, the slumping stock market, and the increase in both the frequency and severity of claims. When the stock market is rising, investment income is used to offset underwriting losses, which is the difference between premiums collected and claims paid out to keep rates affordable.  However, when the market is down, and there is no income to offset the losses, insurers either raise rates, stop accepting new business or both. Also, claims experience in Maryland has been pretty high since 1999- one hurricane, two tornadoes and many storms in between.  As a result, Maryland, as well as most states across the country, is experiencing an increase in insurance rates.

         In addition, some of the largest rate increases experienced by Maryland insureds are from insurers who do not use credit history as a factor for determining an insured's rate.  For example, State Farm Insurance has never used credit history as a factor for determining rates for homeowner's coverage yet State Farm, overall, has the largest rate increases for homeowner's coverage in Maryland.

      With respect to participation in the Maryland market by insurers, any one of, or a combination thereof, of the market conditions outlined in the above paragraph may influence an insurer's decision whether to remain in a particular market.  While some insurers have withdrawn from certain lines of insurance, such as homeowners and motor vehicle, Maryland has not experienced a large number of insurers withdrawing from the market within the last year.  In fact, in many respects the Maryland insurance market remains one of the more stable markets in the country.  The Maryland insurance market has not yet experienced the availability or affordability crisis that has occurred in other states."      
Kathleen Loughran - kloughran@mdinsurance.state.md.us


Michigan

I am an insurance agent in Michigan. A few brave agents have lead a battle against the use of insurance score for about 2 years now.  Michigan will only allow the use of credit for DISCOUNTS (what a laugh) thus it can't be used for setting rates....YET.
 
Several years ago I set up a meeting at our State Capital with various agent groups in attendance as well as people from the insurance commissioners office, attorney generals office and several state senators.  
 
Michigan still has not adopted the NCOIL model, but the house is working to introduce the legislation and attach it to a bill of some sort.  
 
I am very impressed with your web site and expertise.  I have fought long and hard with my company over this issue.  My message is Short term gains will be more than negated with long term losses. Good luck.

The insurance company AIG raised my auto rates because I switched credit cards (to one that contributes money to my kids' elementary school) and don't carry enough debt.  I'm not certain of this, but I got an insurance co. flak-jacket to admit as much, given my perfect driving and claims record, and my very good credit record, that this is the only explanation. I reviewed my credit reports as recently as September, 2002.  It looked fine to me.  I told the insurance company representative what my family made last year, what I grossed in the first weeks of this year, trying to impress him that I was a solid citizen.  I said, what about those folks who lived through the Depression and have a horror of debt?  They're rates go up? Just plain poor people who wouldn't think of filing a fraudulent claim -- they pay MORE for insurance?  The prostitute just kept repeating the company line.  I immediately cut collision and comprehensive coverage (my cars are seven and eight years old, anyway), made an Insurance Bureau complaint (tho' he was probably right, that it's perfectly legal in MI after all of ex-Governor John Engler's coddling of the industry), and started shopping. I found a better rate from AAA (they carry my homeowner's) and slightly better coverage that I can use (glass and such) but the agent admitted that AAA used "credit score-based underwriting", too.

I sure don't see the causal connection.


Minnesota

My husband and I also have been put through this injustice.  I have found out that insurance company's are doing credit checks with out our consent which is not legal, they need our signatures in order to do a credit check.  I also found out that each time one gives us a quote that is a hit on are record which also lowers our scores. if you know of anybody who can help fight this, we would be very grateful.  We have found out that people just don't know about this problem.  we have had a very good driving record.

Mississippi

I suppose my story will differ slightly from many others, in fact, I believe my story shows a much nastier picture on how credit scoring hurts young families.

My husband and I have a unique opportunity to become homeowners.  To fully understand this opportunity it is necessary to know that my husband went through a very bad divorce.  And as seems to be common, was left "holding the bag," or in his case a box of bills his ex said previously had been paid, but were not.  So needless to say, my husband has bad credit.  The house we are trying to buy is owned by a family member of a very good friend of ours.  Based on that friend recommending us, the seller determined (even with 2 other more qualified buyers) that she wanted US to have the house. She said she knew all along we belonged in that house.  She knows fully about our credit problem and does not see that as a factor in us affording
to pay a mortgage.

Here is where my story gets grim.  Since the day we were told the house was ours we have been turned down by FIVE insurance companies.  Not simply DENIED lower premiums but flat out turned down based on credit.  I can't believe that we are allowing COMPUTERS to decide that ME and MY FAMILY are
not DESERVING of owning a home.  Its wrong I don't care how anybody looks at it and justifies it.

We have our auto insurance through Geico and have had the policy in effect for over one year now.  When I called Geico they gave me a policy number and took my payment right there over the phone.  The same day they sent me over the temporary binder, however, because it takes at 30 to 60 days to actually
write the policy, we have had to put off closing on the house until we are SURE the policy will not be denied for any reason.  The owner is working WONDERS with us as she has given us the ok to just pay her rent, the SAME amount as what our mortgage payment would be, until we find out for sure on the insurance.  If we CAN'T get the insurance we would have to just rent from her at a much higher (and possibly not affordable) rate.

This is the worst sort of crime in my book because its NOT ILLEGAL.

I would love to hear from you if you happen to have any contacts or a list of insurance companies that DON'T use credit scoring in their policy underwriting process.  Thank you for hearing my story and I hope others
benefit from it and that we are able to get some sort of resolution to this broken down process.

 


Missouri

I knew there had to be a reason my insurance is costing me more, as a near 40 male than it did as a teen with a poor driving record.
 
February of 2000 I was surprisingly fired from a good job of 16 years, was unable to find work that paid half my previous salary, and ended up filing for bankruptcy. Of course it was only later that I discovered my credit affected more than my financial portfolio.
 
I live in Missouri, and unfortunately the Law signed in July won't take effect until next year. It will be interesting to see if it changes anything, I have my doubts. If I remember, I will let you know if it effects me any.
 
Once again, thanks for the reply. I admire you for the time and effort you have put into this. There are situations that I often look at and wonder if there is some way that I could possibly make a difference. Unfortunately, it's the people and companies with too much money who dictate how the rest of us must live.

 

The insurance companies say that people with poor credit are more likely to file claims, more likely to let their credit problems affect their mental state of being thereby affect their driving ability, and are more likely to pay late. Funny, none of these can be proven, but how many accidents have you seen or been involved in because someone was using a cell phone while driving. Imagine that a proven driving hazard, with easily accessible records of those who own cell phones, but are their insurance rates going up? Take it from someone with poor credit, I can't afford to let my problems affect my driving, and THAT makes me more cautious than someone who can afford to drive recklessly while chatting on their cell phone to their stock broker about all the money they lost this week. hmmmmmm


How do normal people try to fight this practice of using credit scores to determine rates?


Montana

I am a non-traditional college student here in Great Falls. I am appalled at the insurance companies here in Montana. This credit scoring is a form of financial discrimination. Recently, in trying to obtain car insurance for my 1980 Datsun, I was quoted some ridiculous rates. I contacted five different insurance companies. Some popular companies, like Progressive, down to the tiny family owned ones here in Great Falls. The rate quotes varied from the highest at $ 536.00 for basic liability with a company using credit scoring to $296.00 with a company in California that does not use credit scoring for a 6-month policy. Some of the companies refused to write a policy for me. This leads to another problem for many people. If you have not had insurance in the last 30 days, most companies refuse to write a policy for you at all. Many people I have talked to here in Great Falls think that it is NOT fair. With this time limit, shopping around for the most reasonable rates is not an option. Many people, me included feel trapped, so to speak, into having to pay more for less! As you can see, this is outrageous! I am 36 years old and have a clean driving record. I have no debts at this time. This credit scoring depends on credit reports, 70% inaccurate according to research I have done. I am a divorced woman. When my divorce finalized, it was court ordered that my ex husband pay 100% of all marital debt. I do not see why I am penalized for his mistakes. Many other people here in Montana are going through the same thing, wages are low, debts can increase. How is anyone supposed to comply with a mandatory insurance law, when the insurance companies refuse to write policies, based on one�s credit? Many states, including Alabama, Alaska, Arizona, California, Colorado, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, S. Carolina, S. Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Wisconsin, have bills that either have passed ,or are under consideration at this time. Furthermore, other companies are using credit scoring for other reasons that are unfair as well. I cannot see how typing in a mathematical equation determines a person�s risk potential, especially with the inaccuracy of information in these credit reports. If you have ever tried to have an item removed from your credit, I am confident you will see how long this process takes. Many companies are not even required to report positive accounts to credit bureaus. I am including the letter I wrote to the editor of the Great Falls Tribune, in which I received numerous letters from concerned people around the state. I also hope that serious consideration to completely ban this practice of credit scoring in Montana is achieved. My car insurance rates should be based upon my driving record, and my driving ability, not my ex-husband�s mistakes.

Dear Editor:

I am appalled at the last several articles in the tribune regarding the credit scoring issue. I have written several letters, to several legislative members, as well as a letter published by this newspaper last fall stating exactly what happens when insurance industries use a person�s credit score, to underwrite a policy. I am tired of hearing about this bill or that bill, amendments made to them etc. etc. Of course, the insurance industries are "fighting". They know they are making money off of false information! Fact! Credit scoring is a source of financial discrimination. Fact! Credit has nothing to do with a person�s driving ability! Fact! Credit Information insurance industries use, was found to be 70% inaccurate. Fact! The use of the "credit scoring model" can mean a difference of 100�s of dollars consumers would have to pay for basic liability car insurance!.

SB 349" requires insurers to notify customers on how they use their "credit-scoring models" with the state insurance commissioner." Big deal!

How about doing a survey of how the public is affected by "credit-scoring models". If its ok to run a survey for employment purposes, what about another "tool" for the "toolbox"; a survey on the effects of credit scoring to look closely how this effects Montanans, who already are trying to raise families on poor wages. This matter needs to be researched more. There are so many other reasons, which people should not have to disclose about their recent divorce, or breakup, and/or lack of credit to an insurance agent, just to obtain the legal requirements to drive a car in the state of Montana. What happened to a driving record? Shouldn�t that be the ONLY tool?

I think the legislature needs to research the reasons why 32 states have either restricted or banned completely the use of credit-scoring,

It amazes me how its ok to give criminals a "second-chance" but be a responsible, hard-working, honest person trying to buy car insurance legally required by law, and they are discriminated against for reasons beyond their control. So much for freedom of choice. What is next for the insurance industry to use? My education level? So much for equality. I encourage all people to take the time to call around to the different insurance agencies, both locally owned and corporately owned, in and out of state that use and do not use credit scoring and compare your rates. I think the legislature needs to let the public decide.


New Jersey

Wanted to say, LOVE YOUR SITE!  Very informative!  I write motorcycle insurance in NJ with ***** and they are possibly the FIRST company in NJ to credit rate and boy is it HELL! 
Here are some stats that I find flabbergasting:

 
Of 45 renewal solicitations for the months of Nov & Dec (slow months for motorcycle business) 
33 were ADVERSELY AFFECTED, 12 were not sent adverse action notices!
Total premium increased $8064,  Total premium decreased $890. 

I just don't think the odds of 33 people out of 45 would submit a claim. period. And I can't wait for my busy months. 

As there are only 3 insurance companies that write motorcycle insurance in the state of NJ, some insureds HAVE to stay with ***** to maintain certain coverages not offered by the other two companies.  ***** is also not applying proper years of experience on the rollovers from RPI, applying 4 to each, (even if the insured had their policy for 10 years with RPI) and not asking this question on renewal questionnaires and years of experience AFFECTS PREMIUM!!!!
 
I can't seem to get anywhere except I tell my insureds to file complaints to the Dept and have started to give them your web address.   I don't want my name used as it might jeopardize my contract with *****, but you can sign me   AGENT FOR MY INSUREDS.

North Carolina

My insurance company just issued our renewal automobile policy....Premium higher because of my (husband) credit score.  My wife and I ordered our credit reports...they are perfect.  We visited our insurance company (Amica).  They would not tell us our credit score, since they pay for it, and would not tell us why it was lower than last year.  They pull credit on the first name on the policy (husband) only.  We canceled this policy and asked them to issue another in my wife's name as they say her score is lower...Why?  we don't know.  It seems we should be told what the credit score is...Also, we were told there is no use to order a credit report and the insurance system score is different than what the score would be for requesting credit.  It is a dishonest way of collecting higher premiums.  It should be illegal.  We are filing a complaint with our state's insurance commission....We have done business with AMICA for many years...never filed a claim, never had a ticket or automobile accident. 


I have DEFINITELY seen the effect of this.

I'm a 28 year old white male, living in the Raleigh, NC area. Last year, my auto insurance premium was ~$750 (for a single driver on a brand new  '03 Honda Accord Sedan). My renewal letter came in the mail recently, and my 04-05 premium was an egregious ~$1040! That's an increase of 33+%!!

I bought a new car in August of 03 (the aforementioned Accord). I acquired 2 credit cards in Jan/Feb of 04. I closed on a house in May.

Answers to specific questions:

I have had no accidents, tickets, or claims of any kind against my policy.

The insurance company is AMICA, and I've been on my own policy with them for 2-3 years. I was on my father's policy for about 6 years prior to that. He has been with the company for almost 30 years.

The reason given was that my insurance credit score no longer qualified me for any 'deviation' from the base rate.The auto insurance premium increased 33%, this is my first year with home owner's insurance.

The agent I spoke with just said that she could request the score again, to see if it had changed since the policy renewal statement was generated. She sympathized, but said there was 'nothing she could do'. I
complained further about it, and she quickly stated that she wasn't able to see anything on the credit report, she could only see a score, and how it affected the premium. I then escalated to a supervisor, who basically told me the same thing.


Ohio

We are from Ohio and just met with our insurance agent today. His suggestion was moving us from one company to another. Evidently the new company, Cinncinnati Insurance, tried credit scoring and found it didn't work for them. They quoted us nearly $1000 less...

The insurance agents aren't in favor of this practice because they are on the front lines and have to deal directly with irrate customers. Our agent admitted that he thinks its wrong and shouldn't be used--and he has told (the company) that "credit scored" us that they stand tol lose a lot of customers.

I plan to inform everyone I can about this practice. My own father in law wasn't aware of it, and he assured us that his insurance company didn't use this method--then he looked at his statement and found out he was IN FACT credit scored! Hopefully, either through customer advocacy or the loss of customers, this practice will end.


I am extremely upset about this situation.  I have been an Allstate customer for several years.  Include on this policy are my wife, my oldest daughter, and I.  I have not missed a payment or been late on a payment in all this time.  We have not had an accident or a ticket in over 5 years.  We did file a claim on our Camaro this year. 
 
Our Camaro's hood was damaged and required body work and repainting.  This amounted to a little over $400.00 of which we paid $100.00.  Filing this claim was fair and reasonable as we do pay for this coverage, correct?
 
Anyway, we have been awarded a $400.00 increase in our yearly insurance premium due to our credit score.  This was confirmed by our agent only after I asked if the reason for the increase was our Credit Score.  I have this in writing.
 
We did not receive any "Adverse Notification" from Allstate as required by the FCRA.  This has still not been provided.
 
Our low credit score is due to unavoidable set of circumstances.  These are: Father's illness, Alzheimer's, and subsequent move to a nursing home and a plant closing in a small town in Tennessee that forced me to relocate or loose my job.  None of this was considered in rating me with the low score.
 
My Father's Alzheimer's illness cost us most of what we had.  We tried everything before admitting him to a nursing home.  Once in the home we tried to keep his house using our own finances while at the same time paying a portion of his nursing home expenses.  This exhausted our savings.  To cope, I took out a second mortgage, loan on my 401K, sold our boat, and sold our motor cycle in the end to raise money.  We were on the verge of financial disaster.
 
Then in 2001, the company that I worked for decided to close their portion of a plant located in the small town of Lexington Tennessee.  We spent the remainder of our money upgrading our home so that it would sell at a reasonable value.  The housing market in this small town was hit hard by the closing.  The attacks of 9/11 finished it off.  The house would not sell, so we lost it.
 
Once in Ohio, my wife could not find a comparable paying job.  This due to the ailing economy.  So, on top of trying to pay payments on our bills, paying a first and second mortgage in Tennessee, and supporting our life in Ohio, my wife lost her $27,000.00 a year job.  This killed our finances.
 
We consulted a lawyer and subsequently filled Chapter 7 bankruptcy.  Needless to say, our credit rating which was excellent until sometime in late 2000 went to the cellar. 
 
After the bankruptcy we thought that it was all over and that we could rebuild or shattered world.  This proved to be wrong as we found that we were placed in what I have now come to call "a debtor's prison without bars".  This as a result of the above unavoidable sequence of events which are not considered by the financial community. 
 
The financial institutions were laying in wait for us.  With mortgage rates and the prime rate at historic lows, we could not qualify for a mortgage and were charge 14% for a car loan.  On top of this, to rebuild our credit it is necessary to have credit, so we had to take out small loans with enormous interest rates so that we could show financial responsibility (one is 28%).  Our previous 21 years of excellent history were wiped out by 3 years of misfortune.
 
As if this was not enough abuse, our auto insurance carrier decided that we were worthless.  This is not to say that we were placed in the high risk driving pool; not at all, we were now placed in the lowest credit score pool.  So, despite our excellent driving and premium payment history, they raised our rates by $400.00 per year based on this low credit score.
 
When is it all going to end?

I'm in Ohio - My insurance agent told me that I'm paying higher insurance on my house because its a double-wide buts its not its a state-code built modular - built as well as a stick built home and I have a deed not a title.  Then when I told her I wanted cheaper insurance - she said my rates would be higher if I switch due to my credit rating.  She also said that my car insurance is higher because of my credit rating.  This is so totally unfair.  I have a good driving record.  Thanks for you help I do appreciate it.  This just makes me want to scream injustice - unfair to poor people.


I understand the need for insurance but when it comes to checking your credit in order to get a insurance plan that is reasonably cheap.  In the past I have been turned away from insurance company's and when I found one it was very expensive.  Insurance is the law in this state so why don't they make it affordable? 


I have recently purchased a home and have been shopping for home owners insurance and have felt like a victim of this scoring system even from an agent who is a "close friend of the family".  I received the worst rating yet when I insured my automobile I received discount for no tickets or accidents in the last 5 years or more. I have purchased a new car at great rates based on credit as well as a home but all of a sudden I am a high risk score type person. I feel the anguish.  My question is this. I read the section  "who is on your side". The company that I received a quote from Allstate who claims to be one of the "people on our side" were the same people who rated me a 5 and have jacked my premium to double, what many other people I have talked to, pay.  Is there an A tier company who give me a strait answer as to the criteria I am being judged on and is there a company who does not use the same underwriting division?  Who is on my side? I need insurance and I need it now but who can I trust to at least rate on an accurate basis? Some thoughts and some questions.


Oregon

I live in Oregon.  I purchased a home here about a year and a half ago.  I moved into it originally under a lease purchase option.  Well, I purchased it, and the landlord made the purchase date the date I moved in, and counted my rent as payments (he did this to avoid being taxed as a "renter", since he was the previous dweller)

Anyhow, I was under the impression that we had changed our renter's insurance to homeowners until I called recently to check on it.  Turns out, I was still on a renter's insurance policy.  I decided that I wanted to shop around before starting a new policy.  I was very upset to find that no one will write me a policy because I have a series of hits on my policy for medical bills.  My daughter was born with Cancer this year, and has ended up with severe Scoliosis due to the removal of the tumor.  Anyhow, we have not done well with the traveling 300 miles one way to the specialists regularly and also paying the 26 individual medical billers (everything from the surgeon to the pediatrician to the imagining expert)  It was just overwhelming.   Well, we have decided to go to CCCS and they have been handling it for us quite well. 

Just a couple of months ago (same credit history) I got a loan for a car (which was needed to travel to the specialists every few weeks.)


 Pennsylvania

I just got my renewal from Travelers Ins.  And it went up $100.00.  I have been with Travelers for 2 yrs (and by the way my payments come directly out of my paycheck every week).  I am 31years old my last ticket was when I was 19, 11 years ago.  No accidents, no suspensions, no minor children of driving age, nothing.  I am paying $1,908.63 a year.  Almost $200.00 dollars a month is being taken.  And let me add this:  I HAVE NEVER FILED NOT 1 SINGLE CLAIM IN MY SHORT LIFE.  But yet I am considered HIGH RISK.  So I am paying an outrageous premium based on a stereotype, I believe that is called DISCRIMINATION.  I understand why some people don't bother with insurance, you can't afford it, but yet if you don't have it you are breaking the law.  So I would like to know why I am being penalized for other peoples doings.

And I, like some of the other people affected stated, why is my credit score looked at when I am not borrowing money.  And why can we not get a percentage of the money back if we don't file claims.  I am paying the Insurance company for a service they work for me, not the other way around.  The Insurance companies need to remember this as well as the government, they too work for us.  But who can we go to, honestly.  The government will not a pass a law because I am sure they are benefiting some where for this and the Insurance companies are milking off of it so as I consumer WHAT CAN WE DO????????


Tennessee

My husband and I have never filed a claim and always had good credit until an illness and the death of our two grandsons. Sometime in 2001 we learned of a state tax lien on our credit report. It was originally paid in 1998 but the state of Georgia did not receive the check and never notify us. Nonetheless, we paid again. When they realized their error sent us a refund, but the credit bureaus refuse to remove the item. So when applied with the same insurance company (AARP, Hartford) we will denied based not on filing a claim but on the paid tax lien. We were also cancelled by travelers (Geico) for the same reason. Even though we have never had a ticket or filed a claim. When I called they would not even tell my why. They said because of privacy rights. I have filed a complaint with the Tennessee Insurance Commission and will continue to work toward removing the credit scoring option for insurance purposes. I am still looking for homeowners.


Texas

I will be more than happy to share my story. I am so angry I would love for someone to ask me about "adverse action" garbage.
 
I am a recent victim of an adverse action based on too many credit checks in a short period of time (AKA another way to get more money from the consumer). Although Farmers said I would now only be eligible for a 48% discount instead of my usual 53%, other insurance companies that I called rated me the highest they can offer. My agent was zero help. After 8 years he gives me the "there is nothing I can do" line?
 
It is not the $178 increase in my homeowners insurance. It is the principle of the matter. I never paid any attention to credit scoring because my credit is impeccable. Sadly, I had to have this happen to me before I researched how so many hard working Texans are being manipulated, discriminated against and taken advantage of.  I want to be an advocate for the widow who writes a check every month but does not have open credit. Or for the college student who is paying for auto insurance but has no credit history. Or for the farmer who had a bad crop and was a couple of days late on their equipment payment. Or for the parent who put their child through college and had their credit checked three times in 12 months to get the best rate possible for a student loan. Or for people like me who opened a line of credit for their college age son to buy his first house but never used the credit and applied for a promotional credit card at a children's store to receive a 40% discount on my first purchase and then was rated differently because there were "too many credit checks in a short period of time"! I WANT TO TALK TO ANYONE WHO WILL BROADCAST IT TO THE WORLD!
 

I just received a notice of an increase in my auto insurance of $176 for the year, based on my insurance credit score, from ChoicePoint Services. My insurance was with AAA, and cost $742 last year for the annual premium. Now it has increased to $918.

I received a Notice of Action Resulting in an Adverse Effect from them, along with the renewal statement.

I have never had a recordable accident or a ticket in over 40 years of driving.  My annual premium in California was only $555 for the same coverage, based on the fact that I am a good driver.  California does not use the unfair insurance scoring system, but bases rates on your driving record history.

Although I had a bankruptcy in 2000, I was able to buy a new home in El Paso, Texas, in 8/29/03.  I also obtained two credit cards.  There are no delinquent payments.

I am 75 years old and have recently survived breast cancer.  I drive only about 10 miles per week.  My son who lives with me does most of the driving; he also has a clean driving record.

I am outraged that special interests were able to get this law passed.  It forces lower income citizens to pay more for their insurance than those who are affluent; good driving records are ignored.  It benefits only the
insurance companies giving them a reason to raise premiums, regardless of actual, proven risk.

I would like to see this law repealed.


Our policy is up for renewal so I did some shopping around to see if I could get lower premiums - just got an email from Geico stating: 'As a result of your recent rate quote or renewal, we obtained information about you from the consumer reporting agency listed below. That information was used in combination with other factors to determine the rate that you were provided. Since we may have been able to offer you a lower rate had the report been more favorable, we treat our decision as an adverse action under the Fair Credit Reporting Act.'  NOW, my husband & I do have poor credit as the result of a job loss - I lost my job and was out of work for 8 months, finally finding a job at less than half of what I'd previously made - needless to say our credit was hurt.  However, neither of us have ever had any accident or violation, our driving records are crystal clean.  I guess my question is how on earth are they allowed to continue this practice?  Our state requires that we carry auto insurance - isn't this extortion, plain and simple?  It's no wonder that there are so many uninsured drivers on the road - it's hard enough for folks to keep food on the table and lights on in the house!!


 

 

I am an employed degreed professional with 100% equity in my home. I am seeking auto insurance without credit scoring because I am opposed to it on principle.
 
Thank you very much for having this web site. I thought I was alone.

We are looking for an insurance company in deep South Texas that may be able to help us.  Funny thing is we qualify for a mortgage, but we can't seem to find a good inexpensive insurance for our new home.  



I own a home that was built in 2001 and have it insured by State Farm.  The policy amount for the first year was $710.  The second year it was raised to $910.  I have just received my renewal notice and it has again been raised to $1015.  This represents a 43% increase over the original premium and a 12% over
last year.

Based upon the explanation provided in my billing statement, many policies have been affected.  I had contacted my agent on Monday, September 8 and was told there would be no increase.  My rate would be the same as last year.  Four days later I get the renewal notice. 
 
Evidently State Farm is raising the rates in anticipation of the ordered reduction.  I am sure this is of no surprise to your organization.  For what it is worth I have filed a complaint with the TDI and I will be changing to another insurance company. 

Any recommendations for a non-credit scoring company in Texas . Also what road is the best for voicing outrage in this matter? Should we write congressmen etc??

My wife and I are both 30+, no previous accidents, claims, perfect driving records and we still pay out the wazoo for insurance because of some past credit mistakes.


I am a college-degreed woman (degree in mathematics, second major in Spanish, from U.T. at Austin, 1970, graduated Phi Beta Kappa) with 34+graduate hours.  I currently am teaching at a very exclusive private high school.  I have two sons, one who just graduated from Texas A&M with a Masters in MIS and has a job with an accounting firm in Houston.  The other is a senior at Texas A&M.  Oh. by the way, I am divorced and have been on my own since the early 1990's.  I have bought a home on my own, refinanced two homes on my own,  have an excellent credit history and also have substantial assets.

 
Following the divorce, I moved my insurance needs (home, car, umbrella, flood) to Nationwide with a "friend" of mine.  I have never made a claim in all of these years.  In 2001 (October) I was hit by a driver that caused extensive damage and injury that I have not settled yet.  She is with State Farm.  They totaled my car ( a 95 Camry that was in excellent condition and I did not intend to replace until my boys were out of college) for $10,000.  I luckily had minor physical injuries that I am in the process of filing with them as the 2 year deadline approaches.  In late Nov of 2001 I bought and financed through Toyota a used Camry that turned out to be a defective car.  I battled Sterling McCall to take it back and reimburse me fully, which after much pressure from me they did and paid off my loan.  Then in January of 2002 I bought an Avalon from a wonderful dealership here in Houston and took out a loan through San Antonio Credit Union. 
 
I have been driving since I was 14 (that was the law in Texas at the time I was of age to drive) and since I am now 54, that means 40 years of driving without causing one accident. 
 
Then at renewal time ( the letter arrived the first of May and my anniversary date is June 1), I get a letter from Nationwide saying that they will not renew my policy and will move it to Colonial County Mutual because of: an accident on 10-21-02 and policy level insurance score.  The score was based on an error the first time saying they got a no-hit and that "industry research shows that consumers lacking a credit history have higher insurance losses".  I protested and with out much further ado from anyone at Nationwide I received a second letter still stating that it would be moved and my rate doubled due this time to: Number of Accounts opened in the last 24 months; Number of Vehicle Related Accounts reported in last 12 months - see the story above about the defective car and the loans opened and closed; Number of Retail Accounts ( sometimes I open an account when a discount is given on the initial purchase and then I don't use it again) ; Percent of Balance to High Credit For Bank Revolving Accounts - and yet they have no idea nor do they want to know what financial assets/cash I have readily available but choose not to use at this time because of investment purposes.  I feel there is no recourse to fight them and that is the pervasive feeling I got from my agent, so-called "friend". 
 
They have caused me great pain and suffering as I am a high functioning individual whose record of any kind is as "clean as a whistle" except to them.  I live by a very high code of honor, integrity, and morals.  To have Nationwide do this to me has been very demoralizing and haunting.  However, I also am a survivor and a fighter when the fight is justified and right.  I moved to Liberty Mutual who gave me coverage at the same level as Nationwide and at a much lower premium on all coverages.  They even honor and give discounts to college graduates because their stats show that college-graduates have fewer claims/accidents.  Isn't interesting what statistics can do.  Anyway, I am very grateful to Liberty Mutual and would advertise them to anyone and support them in any way I can.
 

I have a little story of my own to tell.   About two years ago, my husband and I put an offer on our first house.  Our current auto insurance didn't offer homeowners policies in our state (TX), so we decided to go with Allstate on a referral from our Mortgage Broker.  They said that our policy would be $714 for the year with a supporting Auto discount, so we switched our Auto Insurance at the same time at a rate of $603.54   for 6 months.

One year later, our renewal came for our homeowners at a rate of $1280.  I was shocked that it had gone up so much, so I called my agent.  He informed me that everyone's policies had risen a great deal due to many mold claims in our state recently, and that this was normal.  I never received any information as to my credit score.  I noticed when my next auto policy came up for renewal that it was quite high as well, but 6 months earlier it had gone up $100, so I figured the rates were climbing, and I dropped Comp/Collision on both vehicles.  It wasn't until almost a year later, when discussing insurance policies with a close friend (who's home is twice the size of ours, and twice the cost, and who has a brand new $25,000 car and both her cars have comp/collision and her premium was less than mine for both that I began to be suspicious.  I called Allstate, and began to uncover the mysterious insurance credit report scoring.  The agent informed me that I was a 5 on a scale of 1 to 5, with 5 being the worst possible score.  I told him that this could not possibly be correct.  After all, our credit was good enough that we were just able to refinance our home at a lower interest rate, we have never been late on any payments.  Sure, our credit card bills were quite high, and there is an unresolved bill that my husband hasn't paid, but all of our other accounts are current.  So why the terrible score.

After hours on the phone trying to figure out how they had arrived at this magical number, it was clear that nobody could tell me, and that I was never going to find out.  I still believe that there is an error, as my score has always been around 700 give or take 10 points, and my husbands has never been lower than 650.  I know that's not great, but we've never filed bankruptcy, defaulted on a loan, gone to credit counseling, or anything of the sort.


All the insurance companies I have called are charging basically the same rates.  It appears we have no representation from our Texas State Insurance Commissioner.  Insurance has become nothing but a license to steal.  If they had paid their claims there would have been no lawsuit in the first place in this state.  Texas has always had bad weather and is nothing new.


Are there any insurance companies in Texas that do not use credit scoring.  I have no tickets or wrecks 
and have never submitted a claim and have seen my rates go up 300% upon my purchase of a new vehicle. 
(A car that should have made my rates go down.)  PLEASE HELP!!!!!!!

 


Have been affected!!!!! I had Farmers Insurance for 8 years on my home. My husband's company closed and there were debts to be paid. We chose not to file bankruptcy so we refinanced our home and paid the debts. These were paid 3 months ago and they still haven't been reported as paid to the credit bureaus. (so I'm working on this myself)

Farmers sent us a non-renewal and offered us ins. Thru another company for triple the amount we were paying. I had to get another company, who just notified us of non-renewal due to they were not writing homeowners anymore.

I have been denied homeowners insurance by 3 companies, Texas Select, Prudential, and Nationwide because of "credit". I was also told by a Farmers agent "people with bad credit are more apt to make fraudulent claims" how dare they!!!!!!!!!! I had one claim on homeowners 6 years ago for a total of $2500.00 and have never had a claim on my auto in the last 22 years.

This is outrageous!!!! I need insurance by 05/30/03. I may have to sell because I can't pay these astronomical premiums.

There needs to be some action on this. I know that I'm not the only one in this position. Thousands of Americans are going thru the same thing. Why do these politicians make all these promises and never follow through with them?



Here's another one. I am a mid 30's married with children, employed Caucasian male who has been with the same insurance company (American National) for Home/Auto/Life for the past 12 years. My wife and I  have never been involved in a auto accident. (thank God).  I haven't had a moving violation in 17 years, my wife in 15. I have NEVER! filed any type of insurance claim in my life...and we carry high deductibles. My homeowners came up for renewal in December 2002. My rate went from $565.00 to over $1700. with alot less coverage! It caused my mortgage payments to increase by $245.00 a month. My Auto insurance comes up for renewal next month and today I received notice I was being moved to a County Mutual Group with a increase of $178.00 per month. My Auto insurance will now be well over $1000 per 6 month policy period to cover  2 vehicles/ 2 drivers (Liability only- not full coverage).
 
Called my agent to complain. You know the story...Basically "tuff...its an industry wide move to put everyone in county mutual firms (Unregulated). I would just have to accept it or drop it"
 
Where does it stop? we are mandated by law to have insurance but at the insurance company's mercy. I will have to ..not pay  for some groceries and medications for my kids this month just to pay my insurance bill.. We need help!


I have auto insurance with Farmers/Texas Farmers/Something else....for almost seven years without making a claim of any kind. I have maintained bi-annual payments without fail for this length of time and I have no traffic incidents of any kind on my record. My wife is on the policy as well as one of my sons who is 23 years old. 
My son's birthday is June 23, and I am required (forced) to insure him until he reaches age 25 which causes a great increase to my premiums.

Now I have been informed that my premiums will be increased again because of my credit standing...I purchased a 2003 GMC pickup two months ago and requested it added to my insurance so I believe this  initiated the change of premium.

If I can qualify for a 30K loan what the hell could be wrong with my credit?...I feel violated and, without due process, will never see my violators punished.

I have been sending the information of this communication to everyone I know and I am appealing to their civic duty to contact state representatives to complain.
I am seriously considering dropping all insurance as it comes due. I realize this is not the most intelligent thing to do but it is a start to hit the insurance companies where it hurts. 

I am 72 year old Grandmother. I never thought I would be opposed to credit scoring by the insurance companies but I am.  Here is my story:

I am financially secure. My credit score is 750. I have good assets but not much income anymore. I own 2 homes and commute between them. On February 5 my San Antonio home was burglarized. Allstate Texas Lloyds has treated me like a criminal. I have been insured with Allstate since the mid 1980s with one small
claim in 1995.(they give me a discount for 5 years claim free) They have insisted on credit information, income, assets, bank statements, income tax returns. I went to Austin to file a complaint with the Insurance Commissioners Office Based On the Texas Insurance Consumer Bill Of Rights.

The investigators response "Well Miss, they have a right to that because they need to make sure you can afford what you claimed." The complaint is still pending as is the claim.

Now they want an examination under oath with their attorneys again their right. (In other words an Interrogation in the backroom of the station house with a crooked lawyer) I have photos and or receipts to document what I claimed.

I want everyone to know Insurance Companies in Texas need to be stopped. If this can happen to me it can happen to anyone.

Which is better - to turn down coverage before you have a claim or turn it down afterwards because they feel you committed fraud because you were in financial distress?

Beware everyone get involved stop the Insurance Companies by calling to change laws. No one is immune!!!
Call for change Now!!!


I am glad to see someone as upset about this as I am.  I have had continuous insurance for the last 20 years.  I am 36 years old.  As far as I can remember I have never filed a claim.  I am a rural carrier for the US Postal Service, and I use my personal vehicle on the route. 

Up until now, I have had insurance through my union, which was very affordable.  I got my renewal from them and almost passed out.  I went from paying 757.00 for a 6 month policy to 1457.00 for a 6 month policy.  I called the company numerous times and even got my union rep to call them for me.  They just more or less gave me the run around.  One time they said, more or less, deal with it.  Another time, it was, "maybe there are a lot of comp and collision claims in the area you live in.  Not once did they say it was because my husband and I filed bankruptcy 2 years ago.  I think this practice should be illegal.  Just because someone had some bad luck, you have to pay. 

They are saying it doesn't matter that you have had insurance for 20 years, never been late on a payment, never filed a claim.  Needless to say, I have had to find another insurer, and their rate was not any better.  I did get a quote from another company who gave me a reasonable quote at first.  After they ran my credit report, my premium went up 450.00.  This kind of thing is utterly ridiculous. 

I am in Texas, and I keep hearing reports about how many uninsured drivers there are.  This number will escalate greatly now.  How is the working class supposed to afford this kind of thing?  I think it is a violation of our rights.  I am sorry to keep going on about this, but I am so mad I don't know what to do.  Does nothing count for the consumer anymore?  Thank you for taking my vented anger.  You just seemed that you were on the side of the consumer, and that is very hard to find anymore.


Please let people know to contact Germania Insurance, headquartered in Brenham, TX.  Since credit scoring came into play, my homeowners insurance went from $1000 year in 2001 to quotes of 2100-2860.  They do not use credit scoring and quoted me a price of $1141.  I have solved my problem, but would like to help others who must feel as helpless as I used to.



My story in sum is my policy was canceled by Texas Select in September 02 due to a water claim that was never filed nor adjudicated/settled. meanwhile the only claim I've had since buying the home in August of 1998, was roof replacement due to hail damage (this impacted the entire neighborhood in march of 2000).
 
As a result of the cancellation, I've not been able to find replacement coverage, so my mortgage company bought one for me. the premium went from $1200/year to $4770/year.
 
I am outraged and want to do something. let me know how I can participate.
 

I have been with My insurance company for 2 years. Our coverage was not renewed, but rather transferred to Colonial County Mutual Insurance Company, "a member of the Nationwide Insurance family of companies."

I did receive an adverse action letter stating that my credit score affected my coverage. I am waiting on my credit report, so I am not sure if the insurance company is listed.  However, the adverse action letter states, "The factor(s) that influenced our decision was information in a report obtained from the consumer reporting agency shown below" I am quite sure it will be listed. This is for auto insurance.

I do not have any tickets or accidents on my driving record.  There was one claim in 2002 by a rental car company for a ding in the windshield.  The claim was withdrawn when the car repair facility that gave me the rental car took responsibility for the repair.

My husband has had a couple of tickets, but they were dismissed with defensive driving class and deferred adjudication, so they should not be on any record that would affect the insurance company's decision to raise our rates.

The only unique thing about my case, is that I find it interesting that my rates would increase, since I am a licensed defensive driving instructor. Therefore, I go through a defensive driving course several times each year.


I just got off the phone with Allstate and my initial quote was $723 for 6 months.  After they ran my
credit, I did not qualify for the premium company so my rate jumped to over $1400 for 6 months.
That is just ridiculous.  She said the only reason I didn't qualify was because of my credit score.


We are senior citizens & cannot afford the auto insurance rates in Texas. We have clean DMV records & should have preferred rates. but the use of scoring by auto insurance companies has put us in risk category rates. Unfair!   Farmers Insurance is overlooking our excellent driving record & focusing more on credit scoring. Unfair!!!



I just found out yesterday the my insurance co. Nationwide is moving my husband and myself to county mutual part of Nationwide. They listed an accident a fender bender that was my husbands fault from March 15 2002, and our credit report. I recently checked my credit report and it would hold up very well, compared to other people I know so I don't understand how that could have been a negative. I requested the company to send me a copy of it so I can dispute any errors. I had no idea that my credit was being used to determine my insurance premium. I personally think it is a crock of bull. I think they are using anything to raise peoples rates. I would like to know how we can fight back. 
 

I have absolutely no bad report or bad debt on my credit.  But, Allstate has raised my insurance from $56 per month to $96 per month...with less coverage and a higher deductible....same house for 40 yrs.

The auto insurance on a 1995 model Ford is more today than it was the day I drove it off the dealer's lot.

What we have here is a thief far greater than the Enron scandal.  Why would the State of Texas allow this to happen?


I have written Commissioner Jose Montemayor TWICE about this, and all I get is letter that basically says "Thank you for your letter, but I'm not going to do anything about this."  I'm sure the insurance companies are lining the pockets of the officials that control insurance regulation in Texas !

I have had NO tickets or accidents in four years, yet at my last renewal in February 2002, my auto insurance premium was raised 35% by Allstate.  I was told that my credit was the reason for the large increase !

I have written to Senator Gramm, Senator Hutchinson, and Governor Perry about this as well.  I got a fairly encouraging, hand-signed letter back from Governor Perry, but it's an election year and he's probably just
blowing smoke.  Who knows ? 

This credit scoring nonsense is nothing more than a new scam by the insurance industry to jack up auto insurance rates, and nobody in Government is doing anything to stop it !


The name of my insurance company is Horace Mann Insurance.  My parents have been with them for over 30 years and when I turned 16 they added me to the insurance policy.  At 22, I got married and then added my
husband, Allen.  I now, have been with Horace Mann Insurance for 15 years. We have auto insurance with them at the present but declined to continue to use them as our Homeowner's insurance due to the fact they were raising our premiums due to CREDIT SCORING.  We looked elsewhere and found a better
rate.  BUT we are now having problems with them regarding our Auto Insurance.

My husband & I owned our own business and recently had to shut it down after September 11 due to the fact that clients and other business that went under also owed us a lot of money.  Therefore, we had to lay off
everybody and shut our own business down.  After that we PERSONALLY tried to keep the finances going out of our own personal pocket and it got out of hand.  We then contacted an attorney and in order for us not to pay all the business debt back  - - WE had to file bankruptcy!  We did not want to take a chance in losing our HOME and our vehicles.  I took my husband off the auto policy b/c the company he went to work for put him on the "Company's" auto insurance.  Now my husband has changed jobs and I had to add him back
to the Horace Mann policy.  I called Horace Mann and told them the situation and they stated that I had to re-fill out an application b/c his most recent policy was not in the system anymore.  So they forwarded to me the application and I filled it out and returned it back to them.  NOW, the problem is they have put my husband into a "County Mutual" Insurance and raised the premiums tremendously.  I was never notified by phone or letter that this was going to happen.  This is the same Truck as was before I cancelled the first time.  I called and raised HELL about the premium increase and asked WHY?  Their response was that they are now using what is called an Insurance Score which pulls your credit.  They also stated that my score was under a TIER 8 (which a TIER 8 . . that customer will be dropped or denied)  and that since I was with the company for so long they decided not to drop me.  THAT IS DISCRIMINATING!!!!!!!!    They also told me on MY next renewal that they will check my credit and forward me to COUNTY MUTUAL and RAISE MY PREMIUMS.  AND in order for me to even afford it right now I had to go with a $1,000 deductible and now my Credit Union will not accept that AND now I have to have my premiums RAISED AGAIN!!!!   Well, under the circumstances of course our credit looks bad with a BANKRUPTCY filing but can I help that?  NO!  Personally, I think this is all BULL to pull someone's credit in order to see how bills are paid.  THAT HAS NOTHING TO DO WITH YOUR DRIVING RECORD/TICKETS/ACCIDENTS.  How in the hell will this affect Insurance Companies. . . if you don't pay your premiums they cancel you anyway.  What will they lose out of that? NOTHING!!!!!   Insurance Company's are such a FRAUD and all they are out to do is "MAKE A PROFIT."  I am so sick of hearing that and they will admit to it. ALSO, in the State of Texas you HAVE to have Insurance.  Well, people lets take a look at all the people in the State of Texas that DO NOT have insurance because they can't afford it.  That is why people like us that have insurance get in a wreck and of course the other person doesn't so who has to make the claim to get it fixed - - the people with insurance.


RAISING the premiums is only going to get people not to carry insurance and then cause accidents so the others carrying insurance have to pay for it and make CLAIMS!  Something needs to be done about this or nobody is going to carry insurance especially people like me and my husband who have great
secured jobs BUT still can't afford auto or home insurance b/c premiums are TOO DAMN HIGH and they go by an INSURANCE SCORE by credit rating.  What about the people who have lost their jobs and are still unemployed b/c of the economy and terrorist threats, etc.?  You RICH people think it is OK - -
but its not for the middle income people.  IF at all you can help by changing the laws that it is illegal to do this I think more people would carry insurance and not be in such a bind for money or LOSE THEIR HOMES. . .
which is an AMERICAN DREAM!!!


Yes, I too am a "VICTIM" of this new Isaac Fair theory of being insurance high risk, due to "less than perfect credit".  No insurance claim, buy less than perfect.   I am a 45 years old, widow for last 10 years that has finished raising two sons and putting the last one through college.  I allowed some of my bills to be paid late because " I made sure my INSURANCE premiums were paid" for the last ten years and now...... I chopped liver with all my insurance, homeowner & auto..... end of story. 

MOST SURPRISING.... How many people are not aware of this, due to their insurance has not renewed yet.


On 05/08/2002 I received in the mail, a letter stating that on 06/06/2002 my current policy with Nationwide Mutual would not be renewed and that I would automatically be enrolled with Colonial County Mutual. I called my agent who told me that in addition to this change, my insurance rates would also be increased.

The letter states that the reason for this change is due to my personal credit rating.

Three years ago when I started with Nationwide, my credit rating was not an issue, nor was the possibility of it ever becoming an issue mentioned. Now after all this time of on time payments, no claims, and no change in my driving record, my credit rating becomes an issue.

I fail to see the correlation between my credit report and my risk liability to your company. I am not asking for a loan or financing from Nationwide nor have I demonstrated myself to be a high risk to Nationwide via nonpayment, profit loss through claim, or liability through careless driving habits.


Haven't been hit on the auto policy yet, but the renewal for the homeowners' policy went up 28% for
this year's renewal.  Credit score as the reason was documented on one of the info pages, so off
I went to see the credit reports - I subscribe to consumerinfo.com and noted an inquiry from ALLSTATE
in November of last year - never late on a premium, I usually pay in full, no claims against the homeowners'
policy, just a 28% increase Jan 1 2002.  Agent was not any more help than I expected, spouted the Company
line . . . . .I'm policy holder on the homeowners' and my wife is the policyholder on the auto - and they're
linked......

BTW, my credit score is 680 - no balances on any credit cards, 40% equity in my home, own both vehicles
outright (no liens or leases), self-employed (but the credit reporting agencies still show me as employed
with income greater than $80K / year.)

Anyway, that's the story.........


When I talked to my insurance company (Nationwide) about adding my 16 year-old stepson to my policy as well as his "new" 1977 Lincoln Mark V, I found that my rate would go from $995.00 every 6 months to $1810.00 every 6 months.  I had expected a drastic increase but was shocked by the amount.  I went insurance shopping.
 
I decided on GEICO because their rates were $863.00 lower per year than Nationwide.  I was told that my rate was so low because I had such excellent credit (yes, they did a credit check) that I qualified for their "top tier" company which is apparently hard to qualify for. 
 
Since I was going to leave Nationwide for my auto insurance needs, I found out that my homeowner's insurance, also carried by Nationwide (which went from $485.00 per year to $915.00 per year recently), would go up 20%.  Again I went shopping.  The first thing I did was contact GEICO.  I assumed that since my credit was good enough to get the "premium" rate on their auto policy that I would also qualify for that rate for the homeowner's insurance.  I was totally shocked to find that GEICO (which is underwritten by Traveler's) found my credit so bad that they wouldn't even insure me!  They said that they use different credit scoring techniques to determine their rates and that I didn't qualify!  I contended that I have "excellent" credit (which I do) but they informed me that my credit report showed a matter of "instability" (I hurt my back a year ago and had to resign from Dell Computer and have been on disability).  Perhaps that was what they were referring to?  Even with the injury, my bills have never lapsed, I have never been late (even once), and I am in good financial shape.  What difference does this make?  Why would one arm of an insurance company grant "preferred status" to a customer while their sister unit won't even insure them, based entirely on their credit score?

 


I am a Texas consumer and I am tired of the Insurance industry controlling our lives by credit. We need to start a group and involve every US citizen to help cancel out credit scoring. 


Hi, I just got a copy of my credit report from trans union today. I noticed many errors but also noticed that Allstate insurance co. has been pulling a credit report every 6 months on me (when my policy comes up for renewal). I have always had excellent driving records, excellent credit, and have been a customer of Allstate since 1988.  I MUST SAY I FEEL CONSTANTLY VICTIMIZED EVERY TIME I TURN AROUND WHILE GOING THROUGH THIS NASTY DIVORCE. NOW I HAVE TO WORRY ABOUT MY CAR INSURANCE PREMIUMS GOING UP POSSIBLY? I FIND THIS UNFAIR. WHAT ARE THE STATES DOING ABOUT THIS? DOES CONGRESS MAYBE NEED TO GET INVOLVED SOMEHOW TO STOP THIS UNFAIR PRACTICE?


Virginia

My wife and I have been customers with Metlife since 1988.  We recently had our auto insurance premiums raised from $565 to $1100 every six months. Our first call received an answer that all premiums in our state were increased.  A second call received the truth, that our credit score was the reason for the large increase.  We never received an "Adverse Notification". I did have a fender bender in the past year which they said would have increased the rate but the majority of the rate increase was due to me and my wife and credit score.  I than went forward and received a copy of our credit report.   Luckily no bad credit, all payments on time, no bankruptcy, nothing bad whatsoever.  I can qualify for all sorts of loans if I would like. 

Now what affects my credit score?  New credit, number of inquiries, etc.  My wife and I had finally jumped on the low interest bandwagon and reduced our mortgage rates and received a reduced rate home equity line of credit with which we improved our house.  Also in improving our house we took out a couple new credit cards because they offered 10% off on purchasing materials.  We than paid these credit cards off immediately once we received the bills.  We pumped money into the economy helping to boost the economy.  That should be good right?   No it wasn't. Because of this newly established credit and the fact that we shop around for best rates, showing great fiscal responsibility and minimizing the interest rates we should pay, we get penalized on our insurance.  So the money we have saved in these areas which would have gone to my children's future education or other necessities now goes into the pockets of the insurance companies and I am sure somehow into the pocket linings of some government officials.

There is definitely something wrong with this system.  In fact the fender bender I had, I didn't even put in a claim for myself, only the person I hit put in a claim. Why?? because I wanted my rates to remain low so I did not fix my car, once again showing fiscal responsibility.  I have had no tickets in the last 10 years, 1 accident, the minor fender bender which I did not enter a claim, and my wife had a couple accidents in the past 5 years which were deemed not her fault and there were no claims placed on these and she has had no speeding tickets.  We receive all kinds of discounts like superior driving record, long term customer, etc, but we are penalized because we show fiscal responsibility with our own money. 

I have not heard of this until now and if I new saving $200 at Lowes and home depot would be costing me $1000 annually, I never would have done it.  I will be contacting Virginia department of Insurance and also contacting my local newspaper to alert them to this scam. 


I just found out the same situation this week, I cannot believe this, It's like being screwed and not feeling it, where's 7 on our side? We need to stand up to this matter, it's seems like a silent attack on us as human beings, I would of never known the truth if I hadn't obtain my credit report, the insurance company did not inform me in any way shape or form, they used a different story until I discovered their inquiry on my credit report. Where do we go from here? Help.


Washington

My husband and I have been with Farmers Insurance for about 11 years now. Neither of us has had an accident, moving violation or claim of any kind for about 6 or 7 years. We have both auto and homeowner's insurance through Farmers and have never made a claim of any kind on homeowner's ever. Well to my shock and disbelief regardless of the fact neither of us have any points on either of our driving records our auto insurance was raised by about $40 per month, and our homeowners was raised by nearly $200 per year. In my confusion I called my agent and was informed that this was due to the adverse remarks on our credit report. I was given the song and dance about how statistics show and blah blah blah, and how people with adverse credit are more likely to file claims than people who have good credit. Well I personally think that is bulls**t. That is like saying that people who have money don't shoplift but people who don't all do, for god sake look at Winona Ryder and she has money. I am so damn mad at these people and believe they have no business looking at my credit report in the first place. It's not like they're giving us a loan or extending us a line of credit they're selling auto insurance which by the way is mandatory in most states including the on we live in which is Washington state. My husband say's there is nothing we can do about it because they have us by the short hair so to speak, so you either pay for insurance or go without, and there are a lot of people who go without. I am still very confused as to who came up with this crap in the first place and when a clean drivers record became worthless. Our agent told me we are what they call a S rating and 6 more drops and we will be cancelled from Farmers. This needs to be stopped and right now because a lot of really good drivers are being penalized because of their credit histories and not their driving records.

I understand about business Insurance going up I have always for years had the same insurance company I own 17 rentals, I have never had a bad mark until now my insurance went up $3000.00 this year. Maybe not a lot but maybe enough to put me out. It's so hard to understand through the years you pay Insurance and maybe not something else and now they hit us hard?????????????


Wisconsin

Well to be honest I now regard Insurance companies right up there with used car salesmen and televangelists.  They make their money (and lots of it) thru calculating and gambling on the pain and misfortune of other human beings.  I have recently had my credit score dip as a result of the economic slowdown since 2001 and as a result, I am unable to afford car insurance or homeowners insurance, I let my lender apply it to my home since there's is the same price I would have to pay myself now anyway.  It is three times as high as what I used to pay.  Using a person's credit rating to provide coverage is in my view absolutely wrong and just another example of the super rich sticking it to the little guy.  I can see them using scores only for the purpose of establishing payment options, not as a basis for levels of risk.  I am really angry about this and am writing my congressman here in Wisconsin and anywhere else anybody will listen,  this has to stop, we can no longer sit back and let these financial river pirates lay it on the backs of the poor and less fortunate.

 

 

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