Consumer Feedback
Consumers
reactions to credit scoring and their stories:
Updated January 1, 2005
Alaska
Here is a story. I will be happy to be your "poster child".
My wife and I are both teachers in Alaska and have no points/tickets
or accidents. I did have a claim for $2000 almost two years ago. My snow
machine throttle stuck when I started it to unload it off the trailer.
It broke loose and damaged the liftgate door of the van. All this
without ever touching the ground.
Last week Allstate received the auto payment late due to an oversight on
my wife's part. Since the policy lapsed they ran a credit check. The
credit check came back bad due to a failed part time business that
resulted in a bankruptcy. We have both been fully employed as teachers
for the last 15 years.
We were therefore thrown into the "State of Alaska High Risk
Pool" with convicted felons and DWI drivers. Our insurance went
from $625 for full coverage on two 4x drive vehicles with liability of
$250,000 every six months to over $3200 per year with minimum coverage!
We were specifically told it was due to our credit report.
Alaska Bills SB13 and HB5 were changed from "prohibiting"
to allowing insurance scoring...what a let down.
Sometime between 1/03 and 4/03 the text of the original bill changed.
Now insurance companies are free to continue to discriminate based on
your "insurance score".
I'm still looking in to this but I believe that the Department of
Insurance in the State of Alaska is funded by taxes paid on insurance
premiums. How convenient.
I also see that the California bill AB227 has drastically changed
into something that doesn't even resemble the original. Does this happen
often? It's now a Workers Comp. bill ..nothing to do with insurance
scoring at all now...what's going on here?
Arizona
I have ins. through Allstate, my credit was used to help (hurt) my
insurance rate... I do have an
accident on record, so I can't say my rate would otherwise be fine, but
the whole point is still
valid.... my driving record was much worse (terrible!) when I had
great credit than now, having
poor credit...(almost perfect driving record!) I believe the ins.
companies have a right to either
accept or deny coverage based on credit, (simply, the ability to pay
monthly premiums... and this
should have no effect if the insured can pay entire premium up front)
but they have no right to
adjust rates based on financial records that have nothing to do with
one's driving. There is no
correlation between ones financial performance and ones ability to
safely drive a car and avoid
accidents.
California
I am 40 years old Married, no dependant children drivers. No tickets
or accidents. I have been with the same insurance company for about 5
years. The insurance policy was in California.
I had a 2002 Ford Focus wagon and 1997 Toyota Corolla insured at a
residence for about 1500/year. Upon renewal this year, I was told that
my policy would increase to over 2500/year! I had sold the Toyota, and
dropped it off the policy, which reduced the premium by a total of 7.00
per year.
Since I am also relocating to Arizona, I got a quote from my insurance
company for the Ford Focus - 3600/year!! And for a 16000.00 dollar car!
I have been driving for over twenty years and have no more than a couple
of tickets and only one accident that was I was not 'at fault' (about 10
years ago).
I know I have fairly poor credit score, (about 580) however, most of the
'bad' credit is well over 10 years old. I have been financing vehicles
through Ford now for over 6 years and have never missed one single
payment, I now have a home mortgage for over a year and have never
missed a payment, as well as a Home Equity Line of credit. In fact, in
order to get the home mortgage at the best rates, I paid off all old
'charge offs, so all debts are completely cleared, even though, of
course, they will likely remain on my credit report forever.
I find it infuriating that I know have to pay hundreds of dollars a
month for insurance when just a couple of years ago I was qualified for
premium driver status, and all because of a negative credit history from
over a
decade ago! This practice must be outlawed in all states!
I t used to be insurance companies would 'red line' you - making you pay
more if you lived in high risk zip code areas, until that was outlawed.
I think they have figured out that a good percentage of those people in
the high risk zip codes also have poorer credit, so now they have a new,
legal way to charge more. Unfortunately, that means otherwise excellent
drivers will get the shaft.
Is insurance score rating really any different at all than if insurance
companies said - 'all minority drives have to twice the amount as white
drivers because we feel they are a higher 'risk'? It all comes down to
the
same thing - blatant discrimination!
My insurance company (State Farm) hasn't been so outgoing with
information but I have been trying to figure out what was up and your
site provided the insight. My credit score plummeted when I bought
a new house last year. The reason - the large number of inquiries
- they were caused by the flurry of affiliates inquiring, my shopping
for loan rates, and high balance on loan - duh - new first and second
home loans. Anyway, my insurance rates started going up - and have
continued to rise even though an old ticket had rolled off the account
so the rates should have gone down.
The major problem is the credit reporting and credit numbering
techniques used by credit agencies and institutions using them. If
inquiries reduce the credit score and high balances reduce the credit
score, and lower credit scores mean higher interest and premiums, it is
in the interest of banks, financial institutions to work toward reducing
everyone's credit number so they can charge more.
The only viable information to determine a credit score should be
whether the payments are made on time. At no time should an
insurance company be allowed to charge more based on credit numbers
since insurance is required by law and is covering damage to autos and
homes, not failure to pay the payments.
Colorado
I recently was informed that I would not receive the best rates
because of my credit rating.
First of all I see no reason why my credit rating has anything to do
with my insurance rates. If I do not pay
the premium I do not get the Insurance. ( period)
Second of all I pay my bills when I get them and have never in 50
years been late. I have no mortgages or debt. so I do not see
how I can not received the best rating.
Third, I can see that the insurance companies that do this will lose
customers if there are other companies that do not do this as we will
all change.
I have talked to many customers of Farmers Ins. and find that no one
has a good enough credit rating to get the best rates. They are
only using this to raise rates. No one has gotten the best
rates. I sent for my credit report and I cannot see how I could get a
better credit rating.
At
age 57, female, music teacher, healthy non-smoker, excellent driving
history for 41 years, no claims within the last 15 years (except for
windshield replacement), no tickets, always pay my government
mandated car insurance policy first and yet every six
months discover that my Farmers auto policy goes up another
$200...yep, you guessed it, Credit Reporting. I gave up years
ago on even caring what was in my credit reports because every time
I looked at them, they were so f....d up. Just
didn't have time to do their work for them...does anyone?
So, I'm writing to our governor, who has recently expressed great
concern over the fact that Colorado's citizens enjoy some of the
highest auto insurance rates in the US. He's looking at
solving the problem by eliminating the "uninsured drivers"
provisions which have been in place for the past 30 years with
little impact on my rates. I'm hoping to edify him as to the
collusion created between big government and big business by
enacting mandated insurance laws which provide no guidelines or
restrictions on the insurance companies and allow them protection
under the law to rob us blind. However, I am not very
optimistic that he'll see the light because I am almost certain
they (the insurance industry) gave more to his party than I did.
Let me be Walter Mitty for a few moments...Wouldn't it be wonderful
if the State would mandate that every child MUST receive piano
lessons (insurance) which I just happen to give, under penalty
of law, and I could freely set my own rates, rules and regulations
(Insurance Companies) and arbitrarily gouge the parents (car owners)
who were dumb enough to want to have children (drive)? It's
enough to make a law abiding citizen...........
Florida
Up until last year I had decent credit. In February of 2003
I was diagnosed with stage 4 Hodgkin's lymphoma (cancer of the
lymph system) and many other health issues. I was between
jobs with NO health insurance. I had to go on disability and could
no longer make my car payments which resulted in a repossession.
Now I will be penalized by insurance company's not due to my
driving habits, but by my misfortune. This practice should be
HIGHLY illegal.. Regulators NEED to step in............... Fat
chance for that though,......... As America continues to be run by
corrupt corporate whores anyway.
I read your article on the net, and must applaud you for your
actions. As for myself, I have already written to the
insurance commissioner of my state and they sent me copies of the
reports from the insurance industry defending their position and
copies of the studies used to uphold their position. The
studies were completely biased and did not take into account that
the people who have filed claims generally go into debt because the
insurance companies take forever to pay the bills, and those bills
go against the consumers credit rating, or the consumer is
debilitated and can no longer pay their bills!
The law needs to be changed, and I personally think it should be
done on a federal level. Credit ratings need to be
restricted to the purpose of obtaining credit, nothing more.
And credit scores should only be available with written permission
from the consumer!
In our personal case, my husband had an accident 10 years ago, which
left him unable to work (small business owner) for almost a year.
We contacted our creditors, and most of them worked with us, but
there are always a few bastards (Montgomery Wards). We
had some slow pay history, but managed to pay everything off in a
couple of years.
In 1999 we bought another home, and in 2001 we bought a new company
truck (had an excellent credit rating). Then came summer, and the
bottom dropped out of our industry (not just us - everyone in the
state). Then comes 9 -11. Now we are struggling to pay
our bills, and have late payments on all of our credit cards.
Looking at our recent history, the insurance industry would consider
us a high risk based on our credit score.
Now let's compare the credit score, which is low, to the driving
record of both myself and my husband.
I have been a licensed driver in my state since 1979.
Since I obtained my drivers license I have never been in an
accident, never had a traffic ticket or a parking ticket. I
have never filed a claim against my automobile insurance.
My husband has been driving since 1975. Since he obtained his
drivers license, he has filed two claims (both on commercial auto
policy) one for someone hitting him, and the other when a Firestone
tire blew up on his truck. We currently own 9 vehicles.
Other risk factors - we have never filed a claim against our
homeowners insurance policy since we became homeowners in 1989.
We now own two homes, and have no claims on file.
We have owned a small business since 1985 and have commercial
liability insurance. We have never filed a claim.
We had health insurance, and guess what? Other than
regular check ups and dental cleanings, WE NEVER FILED A CLAIM!
So , based on the insurance companies model and use of credit scores
to determine risk, my husband and I should be paying top dollar for
insurance, even with our near perfect driving history and almost no
claims in the past 20 odd years.
Doesn't seem fair, does it?
I think we need to get legislation on the books at a NATIONAL level,
not just state level, to prevent anyone from obtaining credit
information on an individual except for the strict purpose of
extending credit. Also, the credit reporting agencies
should be required to obtain the permission of the consumer before
releasing any information. The credit reporting agencies
also need to be regulated, as they make many mistakes on their
reporting (like my husband file, he is a Jr., so his file has his
Dad's stuff and vice versa, and I have an identical name and almost
identical SSN to another person in this state who has been really
BAD about paying her bills).
I recently visited your Web Site and enjoyed very much the
information available to consumers on the Credit scoring Issue and
Insurance. I agree that the industry is going too far and that our
rights as individuals are being trampled on. Credit Scoring is not
only just another way for the Industry to avoid claims but also
increase premiums while doing so. It is basically legalized extortion.
A question I have is this: I understand that Inquiries have a negative
impact on an individuals credit score? If this is the case and I
decide to shop for insurance I would complete an application with
several companies to compare costs. Wouldn't each one of these appear
as "Inquires" on my credit report? Do I now suffer because I
shop?
No question it is time for the consumer to get involved. I might point
out that I have spent 30 + years in the insurance industry and this
type of analysis and loss avoidance techniques are not what I learned
growing up in the business as fair practices. I plan to involve myself
as much as possible in this issue.
I am writing more in response to our home owner's policy.
This year we have seen insurance credit scoring applied to both our
home owner's and auto policy. My wife had her auto policy
with Horace Mann Insurance Company for 15 years. I have been
with them for 8 years, from the time we got married. We currently have
our auto, home, and life insurance policies with this company.
Our auto policies, maybe went up $100 overall. We considered
this a fair hit, since we knew rates in Florida we increasing.
However, the real shocker was when received the renewal notice for the
homeowner's policy.
The difference for the renewal was a staggering 75% increase.
When we contacted the agent about the reason for the increase, here is
what we were told. 1.) Our premiums across board were increased
8% to keep up with inflation. 2.) Your policy was increased $80
(10%) for a minor claim that was filed the preceding year. 3.) The
rest of the premium change is a direct result of the insurance score.
This accounts for about 60% of the increased premium. We were
essentially told, that if we did not like it, to shop around, but to
not cancel our current policy until a new one was in effect. We
were also told to not let any of our coverage lapse for non-payment,
as we would not be reinstated due to our credit score - and that we
would probably find it difficult to find coverage elsewhere.
Illinois
For 32 years I have had Auto/Home Insurance with only one claim,
and that was for a broken window on the drivers side due to
vandalism. How, I received my new insurance renewal from Encompass
and my homeowner's policy went up 38% plus 7% for automatic
increase in value on my home. Yes, I had to file bankruptcy when I
lost my job 5 years ago. Now at 66yrs old, retired, I have fallen
victim to the "Insurance Credit Scoring Scam," yes, I
said "SCAM," because that is exactly what it is. For
when I started shopping for another insurance carrier I was no quoted,
and given higher rate quotes, then others. Now I am at another
cross roads to play the "Insurance Credit Scoring Game"
or do without like so many others are having to do. It is a great
country we live in that those who are in control of the country,
do not have the morals of a jackass.
Just a passing thought from a retiree.
We are all paying, except for scofflaws. In my state,
Illinois, it seems that those not carrying insurance can just
cause damage, violate laws and walk away. Yes, you have a
right after carrying insurance for 30 years and never making a
claim to be made whole from the uninsured reckless motorist.
Not the case. You may have your vehicle repaired but you
will see a surcharge in your rates on your renewal date. An
attempt will be made to collect from the person that caused the
damage, but if the company isn't successful in recouping the
costs, rest assured, they will simply raise your renewal premium.
I feel that if you are insured with a company for many years, you
should become "vested" as you would with an employer,
and then, no matter what circumstances come about, so long as you
are holding your own, making payments, etc, your rates should not
be surcharged as if you are expected to suddenly become a criminal
entity and file a claim. You should be given the respect
you've earned by a relationship with the company and a past
payment history. A change in credit score shouldn't
adversely affect someone since it hasn't been proven that a sudden
discovery of a change in credit score has a direct relationship to
claims/losses to an insurer.
Our respective State and Federal Governments should be held
accountable to enforce reasonable business practices on Insurance
carriers. We are all being forced to carry insurance by
mandated laws, yet our representatives yield no support in dealing
with underhanded practices and there is no place for citizens to
turn. It's an election year, people. Speak up about
this situation before none of us can afford a telephone or the
paper to write them thanks to these inflated costs demanded by
insurers and apparently supported by our lawmakers.
It seems that no one reported having any representative anywhere
volunteer to help with this problem. They are ignoring the
plea by hardworking Americans for help with this discriminatory
practice. Everyone needs to contact their representatives
concerning this red lining practice, and make their voices heard;
otherwise it will only get worse.
Indiana
I have been adversely affected by this so called insurance credit
scoring. I am considered to be a safe driver. I have not had an
accident or been issued a traffic ticket in over 30 years. The last
claim that I filed on a loss was back in the 70's when my car was
stolen. Last year my insurance was raised by 11% even though I was
given a discount for safe driving and a discount for my age. A sheet
was attached to the renewal stating that this increase was due to an
adverse report on my credit. I discussed this with the agent and he
said that it was a new system that the insurance industry was using.
I was highly upset and let him know that it was discrimination and I
told him that they had no business using my credit report to
determine my premium. I also told him that I had been insured with
Pekin Ins. since 1999 and never had a problem with them. I checked
on the credit report and found 5 items that should not have been on
there. After 3 months of being jerked around, I gave up trying to
get them removed.
My insurance renewal came in the mail a few weeks ago and to my
amazement, they increased my insurance premium 21% over and above
last years increase. If they keep doing this then I will be forced
to take chances of not having insurance even though it is the law in
Indiana.
I had received a letter in the mail that my Insurance company was
canceling my homeowners policy effective may 17th. upon investigation,
I contacted my local agent and they had told me, I was a victim of
credit scoring. my agent had asked me if, I had any recent
losses or claims. I stated no, but my wife was currently going
through a bankruptcy and my ex-wife quit making payments on a vehicle
that she was court ordered for financial responsibility on said auto.
but it still shows up on my credit report due to my name being first
on the loan. my agent did make the statement that the company was
probably cutting their own throat on my premium of 240 a year, my home
was built in 2001 you would think that in its self was good enough to
reduce the risk in it self considering, new building construction code
and requirements. how does this credit scoring affect my ability to
pay my premiums or the possibility for future loss based on some
credit score. as of now they have not messed with my automotive policy
are they going to cancel this to when due in Feb, 2004.
Kansas
My insurance went up 288% at renewal. When I contacted Safe Co
they told me that it was a state wide increase of 24.4%. As I
continued to talk with them they could not give a reason for
my great increase, and just told me it was because of different
factors. I asked them if it was because of credit based scoring.
The person told me that there was many factors and that MAY have
been figured in, but was not the determining factor. I then
asked her how long I had Insurance with them. She told me
since 1994 with no late payments, and only two minor claims. One for
$501.00 and one for $1136.00, both were legitimate claims.
How can these companies rip off the public with no regulations. My
credit has nothing to do with my insurance.
My daughter, who lives in Kansas, recently had her homeowners
insurance premium increased 100%. There was no notice of this
from Farmers Insurance Company and no explanation of why it was
being done. The only way my daughter found out about the
credit scoring increase was when she received a notice of
cancellation of insurance. Her escrow account had paid what
should have been a full year's premium, but this turned out to be
only half of the increased credit scored premium. As I
said, my daughter's only notice of a premium increase was when she
received a cancellation notice because the full, new, credit scored
premium had not been paid.
As a result of the treatment of my
daughter by Farmers Insurance Company, I am going to stop doing
business with them - and I have an excellent credit rating.
Recently I received renewals for my
house insurance and one vehicle insurance, Normally I never
look at all the filler papers that come in the envelope.
This time, because of my daughter's experience, I looked at the
other papers in the envelope and was very surprised to see that I
had received adverse action notices due to my credit history; and
therefore was not given the best premiums rates.
I was dumbfounded because I knew I
had a perfect credit history. I ordered a credit report and
it confirmed my excellent credit history. Yet Farmers
Insurance Group, using there secret methods, had managed to give
me a less than excellent credit score. After much
communication with Farmers Insurance , all I got was doubletalk
from them; I am moving all of my insurance to American Family
Insurance - they do not use credit scoring. Farmers
Insurance, because of their greed, has lost a very good customer
of 33 years
One more thought. The adverse action notices were printed
just like the other filler papers in the envelope, nothing special
about them that would get a person's attention. I wonder how
many people get adverse action notices and aren't aware of them?
Very sneaky of the insurance companies.
I certainly hope something can be done in Kansas to put a stop to
insurance credit scoring.
Kentucky
My insurance rates
have gone up considerably during these past couple years because of my
credit score. I was
shocked after learning that the insurance companies now use credit
scores to determine who pays more.
Well, there is no way around the fact that this is
discriminatory practice.
My wife and I both have excellent driving records and are moral
upstanding citizens. In
fact, we have never filed bankruptcy, had a repossession, or have had
any liens against us. However,
two years ago my company suddenly announced a plant closing and
didn�t bother paying their employees their last week�s wages.
It was during this time that I suffered financial hardship.
My wife was off from teaching as she had just given birth to our
daughter. She had several
complications and was forced to take off work.
After a few weeks her disability stopped and all we had was
just my unemployment. I
was out of work for nearly a year and so, yes, of course, I got behind
on my payments.
The saddening part is that I have tried my best to catch up and
not lose anything, but these insurance companies are making it hard on
a person who has been down on their luck.
How can I be expected to catch up when its people like them
that keeps kicking me when I�m down?
My premiums are through the roof and I hear there is no end in
site.
I honestly believe that this is just another hurdle that the
poor or oppressed will have to face.
It�s just a shame that our government doesn�t ever seem to
notice that it�s everyday people like me that just can�t get a
fair shake in this country. I
feel like I�m at the mercy of this huge monster who obviously has
the power to do just about anything they feel will line their pockets.
So sad��
Louisiana
Yes, I have been a victim of credit scoring. Several years back, the
company which carried my homeowners pulled out of my state
(Louisiana). My agent contacted me and advised I would need to find
another company to write my homeowners. My agent actually did
that for me but to my surprise and dismay, the premium was 2x what
it had been. My wife and I had been through a personal bankruptcy
and this resulted in a lower credit score. Disappointed and
discouraged, I sought out on my own to shop for a policy more
affordable. I eventually did business with an Allstate agent near my
house but the premium was still 2x what I had been paying. I live in
a small house (1300 sq. ft.) and I'm paying >$1000 / year. That's
too much premium for such a little house. I am currently contacting
legislators to ask if they would support legislation ending the
practice of using credit scores to rate policy premiums.
I am a product of insurance credit scoring discrimination!!! I am vvvverrrrry
angry about this invasion of privacy. Your article was very
informative stating the insurance companies reasoning to this new form
of insurance approval. However, regardless of their surveys, as a
consumer, I still do not agree that they have the right to play
Sophie's Choice. Did they do a survey on the credit rating of all
consumers who did not file claims. I would not be surprised to see
just as many bad credit ratings as those who did file.
Isn't this the reason to have an insurance company anyway. If we
allow this to happen (especially, because it is the law to have
insurance coverage), will they start doing credit ratings to buy
groceries, clothes, or utilities, etc.
I don't understand that if we are not borrowing the money, why do
they have to do a credit check? It is simple, if you don't pay then
they drop you, period!. By allowing this to go on, everything that is
to be purchased, regardless if you pay cash for it, is at risk to be
refused to the consumer based on discrimination.
HOW CAN I GET INVOLVED TO WHERE IT WILL MAKE A DIFFERENCE! I have
already contacted my area councilor and he did not know anything about
this. I need to do something besides write letters. Please contact me
with suggestions. I am surprised that there is no law suit against the
insurance companies been filed based on discrimination and invasion of
privacy. Has there?
I sincerely believe that I am a victim of
Insurance credit scoring. Yes, my credit is not that great and
yes I have filed injury claims on two occasions but, I was
injured. Maybe if I had to do it again, I would have paid for
my own injuries because, I am paying for it now. My reason for
filing a claim was not based on the need for money; it was based on
the fact that I was injured in an accident. I have had to
change insurance companies
frequently because I would be offered a lower premium in the beginning
then upon renewal, it would go up (lower meaning lower than the
previous company). I have two vehicles, a son 20yrs old (no
traffic violations) and a 21 yrs old daughter ( 1 ticket). I was
involved in an accident in October of 1999 of which I was at fault and
in December 1999 and 18 wheeler hit me. I was injured but not life
threatening. Premiums I have been quoted are as high as
$8000.00. I had to separate the vehicles and call different
insurances to eventually get premiums for $4000.00. This is
ridiculous!! I believe I am sincerely paying the price for filing
those claims.
I am anxiously awaiting December 2002-God willing, and no tickets to
see what premiums I would be quoted.
First off, we didn't even notice the increase
until we went to refinance our mortgage. The gentleman who did our re-fi
mentioned to me that he felt my insurance premium was high for only
having 1 rider. So that
is what made us look into this further.
When I spoke to the office girl, she mentioned that my premium
went from $433 for '01-'02 to $791 in '02-'03! Wow!! Why is that?? I
asked about the burglary and she assured me that it didn't go up
because of that claim. When I spoke to my agent he said that the rate
increase was due to the credit scoring and I should have noticed the
increase in my premium notice. I
can assure anyone asking that we did not receive any such notice. My
home owners policy went from $433/yr to
$791/yr - a slight 82.5% increase!!!
My agent said that since my name was listed first that's the name they
ran the credit scoring on. When I called they reran mine --- and said
that it had improved and my premium could decrease by as much as $300,
but said that I couldn't do anything about that with the current
company until my policy is up for renewal in December '03. But during
the course of the conversation he also mentioned that the credit score
could change from day to day --- he said that he could run someone's
score everyday in a week and come up with 5 different scores. I
guess this is what makes this so confusing and difficult to understand
how this is done.
Maryland
Consider
Maryland. Legislature outlawed use of credit scoring for determining
premiums. I'm in the "700" club on my score, no
claims, good record and was insuring 3 vehicles, 3 drivers (one a
teenage male) for $1750/yr, state minimums. Because they can no
longer use my credit score I am charged at stratified rates and am
facing a 67% increase in renewal premium ($2924/yr!!!). Same
scenario on Homeowners. Insurance Commissioner will also here
from me asking to keep credit scores. Put me on the side to keep
using credit scoring. Will I see this post on your web page?
Editors'
note: Yes, this will be printed. However be aware that the Maryland
Insurance Administration disputes the claim that credit is a factor.
It appears this is a "scare tactic" by the insurers to
affect the outcome of legislation in the next legislative session.
Below is an email from the MIA.
"I am writing in response to your e-mail regarding the impact
of Maryland's credit scoring law on the insurance market in Maryland.
Specifically, since the passage of the credit scoring law in 2002, has
Maryland experienced: (1) any insurers withdrawing from Maryland; or
(2) rate increases in the market.
Since 2001, many factors have contributed to
premium increases for most lines of insurance. In short, we are
in what is known as a "hard market." This means that if
insurance is available, the rates are increasing, and at a steep pace.
Many reasons are to blame for this, such as 9/11, the slumping stock
market, and the increase in both the frequency and severity of claims.
When the stock market is rising, investment income is used to offset
underwriting losses, which is the difference between premiums
collected and claims paid out to keep rates affordable. However,
when the market is down, and there is no income to offset the losses,
insurers either raise rates, stop accepting new business or both.
Also, claims experience in Maryland has been pretty high since 1999-
one hurricane, two tornadoes and many storms in between. As a
result, Maryland, as well as most states across the country, is
experiencing an increase in insurance rates.
In addition, some of the largest rate increases experienced by
Maryland insureds are from insurers who do not use credit history as a
factor for determining an insured's rate. For example, State
Farm Insurance has never used credit history as a factor for
determining rates for homeowner's coverage yet State Farm, overall,
has the largest rate increases for homeowner's coverage in Maryland.
With respect to participation in the
Maryland market by insurers, any one of, or a combination thereof, of
the market conditions outlined in the above paragraph may influence an
insurer's decision whether to remain in a particular market.
While some insurers have withdrawn from certain lines of insurance,
such as homeowners and motor vehicle, Maryland has not experienced a
large number of insurers withdrawing from the market within the last
year. In fact, in many respects the Maryland insurance market
remains one of the more stable markets in the country. The
Maryland insurance market has not yet experienced the availability or
affordability crisis that has occurred in other states."
Kathleen Loughran - kloughran@mdinsurance.state.md.us
Michigan
I am an insurance agent in Michigan. A
few brave agents have lead a battle against the use of insurance
score for about 2 years now. Michigan will only allow the
use of credit for DISCOUNTS (what a laugh) thus it can't be used for
setting rates....YET.
Several years ago I set up a meeting at
our State Capital with various agent groups in attendance as well as
people from the insurance commissioners office, attorney generals
office and several state senators.
Michigan still has not adopted the
NCOIL model, but the house is working to introduce the legislation
and attach it to a bill of some sort.
I am very impressed with your web
site and expertise. I have fought long and hard with my
company over this issue. My message is Short term gains will
be more than negated with long term losses. Good luck.
The insurance company AIG raised my auto rates because I switched
credit cards (to one that contributes money to my kids' elementary
school) and don't carry enough debt. I'm not certain of this,
but I got an insurance co. flak-jacket to admit as much, given my
perfect driving and claims record, and my very good credit record,
that this is the only explanation. I reviewed my credit reports as
recently as September, 2002. It looked fine to me. I told
the insurance company representative what my family made last year,
what I grossed in the first weeks of this year, trying to impress him
that I was a solid citizen. I said, what about those folks who
lived through the Depression and have a horror of debt? They're
rates go up? Just plain poor people who wouldn't think of filing a
fraudulent claim -- they pay MORE for insurance? The prostitute
just kept repeating the company line. I immediately cut
collision and comprehensive coverage (my cars are seven and eight
years old, anyway), made an Insurance Bureau complaint (tho' he was
probably right, that it's perfectly legal in MI after all of
ex-Governor John Engler's coddling of the industry), and started
shopping. I found a better rate from AAA (they carry my homeowner's)
and slightly better coverage that I can use (glass and such) but the
agent admitted that AAA used "credit score-based
underwriting", too.
I sure don't see the causal connection.
Minnesota
My husband and I also have been put through this injustice.
I have found out that insurance company's are doing credit checks with
out our consent which is not legal, they need our signatures in
order to do a credit check. I also found out that each time one
gives us a quote that is a hit on are record which also lowers our
scores. if you know of anybody who can help fight this, we would
be very grateful. We have found out that people just don't
know about this problem. we have had a very good driving record.
Mississippi
I suppose my story will differ slightly from many others, in fact,
I believe my story shows a much nastier picture on how credit scoring
hurts young families.
My husband and I have a unique opportunity to become homeowners.
To fully understand this opportunity it is necessary to know that my
husband went through a very bad divorce. And as seems to be
common, was left "holding the bag," or in his case a box of
bills his ex said previously had been paid, but were not. So
needless to say, my husband has bad credit. The house we are
trying to buy is owned by a family member of a very good friend of
ours. Based on that friend recommending us, the seller
determined (even with 2 other more qualified buyers) that she wanted
US to have the house. She said she knew all along we belonged in that
house. She knows fully about our credit problem and does not see
that as a factor in us affording
to pay a mortgage.
Here is where my story gets grim. Since the day we were told the
house was ours we have been turned down by FIVE insurance companies.
Not simply DENIED lower premiums but flat out turned down based on
credit. I can't believe that we are allowing COMPUTERS to decide
that ME and MY FAMILY are
not DESERVING of owning a home. Its wrong I don't care how
anybody looks at it and justifies it.
We have our auto insurance through Geico and have had the policy in
effect for over one year now. When I called Geico they gave me a
policy number and took my payment right there over the phone.
The same day they sent me over the temporary binder, however, because
it takes at 30 to 60 days to actually
write the policy, we have had to put off closing on the house until we
are SURE the policy will not be denied for any reason. The owner
is working WONDERS with us as she has given us the ok to just pay her
rent, the SAME amount as what our mortgage payment would be, until we
find out for sure on the insurance. If we CAN'T get the
insurance we would have to just rent from her at a much higher (and
possibly not affordable) rate.
This is the worst sort of crime in my book because its NOT ILLEGAL.
I would love to hear from you if you happen to have any contacts or a
list of insurance companies that DON'T use credit scoring in their
policy underwriting process. Thank you for hearing my story and
I hope others
benefit from it and that we are able to get some sort of resolution to
this broken down process.
Missouri
I knew there had to be a reason
my insurance is costing me more, as a near 40 male than it did as a
teen with a poor driving record.
February of 2000 I was surprisingly fired from a good job of 16
years, was unable to find work that paid half my previous salary, and
ended up filing for bankruptcy. Of course it was only later that I
discovered my credit affected more than my financial portfolio.
I live in Missouri, and unfortunately the Law signed in July won't
take effect until next year. It will be interesting to see if it
changes anything, I have my doubts. If I remember, I will let you know
if it effects me any.
Once again, thanks for the reply. I admire you for the time and effort
you have put into this. There are situations that I often look at and
wonder if there is some way that
I could possibly
make a difference. Unfortunately, it's the people and companies with
too much money who dictate how the rest of us must live.
The insurance companies say that people with
poor credit are more likely to file claims, more likely to let their
credit problems affect their mental state of being thereby affect
their driving ability, and are more likely to pay late. Funny, none
of these can be proven, but how many accidents have you seen or been
involved in because someone was using a cell phone while driving.
Imagine that a proven driving hazard, with easily accessible records
of those who own cell phones, but are their insurance rates going
up? Take it from someone with poor credit, I can't afford to let my
problems affect my driving, and THAT makes me more cautious than
someone who can afford to drive recklessly while chatting on their
cell phone to their stock broker about all the money they lost this
week. hmmmmmm
How
do normal people try to fight this practice of using credit scores
to determine rates?
Montana
I am a non-traditional college student here in Great Falls. I am
appalled at the insurance companies here in Montana. This credit
scoring is a form of financial discrimination. Recently, in trying to
obtain car insurance for my 1980 Datsun, I was quoted some ridiculous
rates. I contacted five different insurance companies. Some popular
companies, like Progressive, down to the tiny family owned ones here
in Great Falls. The rate quotes varied from the highest at $ 536.00
for basic liability with a company using credit scoring to $296.00
with a company in California that does not use credit scoring for a
6-month policy. Some of the companies refused to write a policy for
me. This leads to another problem for many people. If you have not had
insurance in the last 30 days, most companies refuse to write a policy
for you at all. Many people I have talked to here in Great Falls think
that it is NOT fair. With this time limit, shopping around for the
most reasonable rates is not an option. Many people, me included feel
trapped, so to speak, into having to pay more for less! As you can
see, this is outrageous! I am 36 years old and have a clean driving
record. I have no debts at this time. This credit scoring depends on
credit reports, 70% inaccurate according to research I have done. I am
a divorced woman. When my divorce finalized, it was court ordered that
my ex husband pay 100% of all marital debt. I do not see why I am
penalized for his mistakes. Many other people here in Montana are
going through the same thing, wages are low, debts can increase. How
is anyone supposed to comply with a mandatory insurance law, when the
insurance companies refuse to write policies, based on one�s credit?
Many states, including Alabama, Alaska, Arizona, California, Colorado,
Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kentucky,
Louisiana, Maryland, Michigan, Minnesota, Missouri, New York, Ohio,
Oklahoma, Oregon, Pennsylvania, Rhode Island, S. Carolina, S. Dakota,
Tennessee, Texas, Utah, Vermont, Virginia, Washington and Wisconsin,
have bills that either have passed ,or are under consideration at this
time. Furthermore, other companies are using credit scoring for other
reasons that are unfair as well. I cannot see how typing in a
mathematical equation determines a person�s risk potential,
especially with the inaccuracy of information in these credit reports.
If you have ever tried to have an item removed from your credit, I am
confident you will see how long this process takes. Many companies are
not even required to report positive accounts to credit bureaus. I am
including the letter I wrote to the editor of the Great Falls Tribune,
in which I received numerous letters from concerned people around the
state. I also hope that serious consideration to completely ban this
practice of credit scoring in Montana is achieved. My car insurance
rates should be based upon my driving record, and my driving ability,
not my ex-husband�s mistakes.
Dear Editor:
I am appalled at the last several articles in the tribune
regarding the credit scoring issue. I have written several letters,
to several legislative members, as well as a letter published by
this newspaper last fall stating exactly what happens when insurance
industries use a person�s credit score, to underwrite a policy. I
am tired of hearing about this bill or that bill, amendments made to
them etc. etc. Of course, the insurance industries are
"fighting". They know they are making money off of false
information! Fact! Credit scoring is a source of financial
discrimination. Fact! Credit has nothing to do with a person�s
driving ability! Fact! Credit Information insurance industries use,
was found to be 70% inaccurate. Fact! The use of the "credit
scoring model" can mean a difference of 100�s of dollars
consumers would have to pay for basic liability car insurance!.
SB 349" requires insurers to notify customers on how they
use their "credit-scoring models" with the state insurance
commissioner." Big deal!
How about doing a survey of how the public is affected by
"credit-scoring models". If its ok to run a survey for
employment purposes, what about another "tool" for the
"toolbox"; a survey on the effects of credit scoring to
look closely how this effects Montanans, who already are trying to
raise families on poor wages. This matter needs to be researched
more. There are so many other reasons, which people should not have
to disclose about their recent divorce, or breakup, and/or lack of
credit to an insurance agent, just to obtain the legal requirements
to drive a car in the state of Montana. What happened to a driving
record? Shouldn�t that be the ONLY tool?
I think the legislature needs to research the reasons why 32
states have either restricted or banned completely the use of
credit-scoring,
It amazes me how its ok to give criminals a
"second-chance" but be a responsible, hard-working, honest
person trying to buy car insurance legally required by law, and they
are discriminated against for reasons beyond their control. So much
for freedom of choice. What is next for the insurance industry to
use? My education level? So much for equality. I encourage all
people to take the time to call around to the different insurance
agencies, both locally owned and corporately owned, in and out of
state that use and do not use credit scoring and compare your rates.
I think the legislature needs to let the public decide.
New Jersey
Wanted to say, LOVE YOUR SITE! Very informative! I
write motorcycle insurance in NJ with ***** and they are
possibly the FIRST company in NJ to credit rate and boy is it
HELL!
Here are some stats that I find flabbergasting:
Of 45 renewal solicitations for the months of Nov & Dec (slow
months for motorcycle business)
33 were ADVERSELY AFFECTED, 12 were not sent adverse action
notices!
Total premium increased $8064, Total premium
decreased $890.
I just don't think the odds of 33 people out of 45 would submit
a claim. period. And I can't wait for my busy months.
As there are only 3 insurance companies that write motorcycle
insurance in the state of NJ, some insureds HAVE to stay with
***** to maintain certain coverages not offered by the other two
companies. ***** is also not applying proper years of
experience on the rollovers from RPI, applying 4 to each, (even if
the insured had their policy for 10 years with RPI) and not asking
this question on renewal questionnaires and years of
experience AFFECTS PREMIUM!!!!
I can't seem to get anywhere except I tell my insureds to file
complaints to the Dept and have started to give them your web
address. I don't want my name used as it might
jeopardize my contract with *****, but you can sign me
AGENT FOR MY INSUREDS.
North
Carolina
My insurance company just issued our
renewal automobile policy....Premium higher because of my (husband)
credit score. My wife and I ordered our credit reports...they
are perfect. We visited our insurance company (Amica).
They would not tell us our credit score, since they pay for it, and
would not tell us why it was lower than last year. They pull
credit on the first name on the policy (husband) only. We
canceled this policy and asked them to issue another in my wife's
name as they say her score is lower...Why? we don't know.
It seems we should be told what the credit score is...Also, we were
told there is no use to order a credit report and the insurance
system score is different than what the score would be for
requesting credit. It is a dishonest way of collecting higher
premiums. It should be illegal. We are filing a
complaint with our state's insurance commission....We have done
business with AMICA for many years...never filed a claim, never had
a ticket or automobile accident.
I have DEFINITELY seen the effect of this.
I'm a 28 year old white male, living in the Raleigh, NC area. Last
year, my auto insurance premium was ~$750 (for a single driver on a
brand new '03 Honda Accord Sedan). My renewal letter came in
the mail recently, and my 04-05 premium was an egregious ~$1040!
That's an increase of 33+%!!
I bought a new car in August of 03 (the aforementioned Accord). I
acquired 2 credit cards in Jan/Feb of 04. I closed on a house in
May.
Answers to specific questions:
I have had no accidents, tickets, or claims of any kind against my
policy.
The insurance company is AMICA, and I've been on my own policy with
them for 2-3 years. I was on my father's policy for about 6 years
prior to that. He has been with the company for almost 30 years.
The reason given was that my insurance credit score no longer
qualified me for any 'deviation' from the base rate.The auto
insurance premium increased 33%, this is my first year with home
owner's insurance.
The agent I spoke with just said that she could request the score
again, to see if it had changed since the policy renewal statement
was generated. She sympathized, but said there was 'nothing she
could do'. I
complained further about it, and she quickly stated that she wasn't
able to see anything on the credit report, she could only see a
score, and how it affected the premium. I then escalated to a
supervisor, who basically told me the same thing.
Ohio
We are from Ohio and just met with our insurance
agent today. His suggestion was moving us from one company to another.
Evidently the new company, Cinncinnati Insurance, tried credit scoring
and found it didn't work for them. They quoted us nearly $1000 less...
The insurance agents aren't in favor of this practice because they
are on the front lines and have to deal directly with irrate
customers. Our agent admitted that he thinks its wrong and shouldn't
be used--and he has told (the company) that "credit scored"
us that they stand tol lose a lot of customers.
I plan to inform everyone I can about this practice. My own
father in law wasn't aware of it, and he assured us that his insurance
company didn't use this method--then he looked at his statement and
found out he was IN FACT credit scored! Hopefully, either through
customer advocacy or the loss of customers, this practice will end.
I am extremely upset about this
situation. I have been an Allstate customer for several years.
Include on this policy are my wife, my oldest daughter, and I. I
have not missed a payment or been late on a payment in all this
time. We have not had an accident or a ticket in over 5
years. We did file a claim on our Camaro this year.
Our Camaro's hood was damaged and
required body work and repainting. This amounted to a little
over $400.00 of which we paid $100.00. Filing this claim was
fair and reasonable as we do pay for this coverage, correct?
Anyway, we have been awarded a $400.00
increase in our yearly insurance premium due to our credit score.
This was confirmed by our agent only after I asked if the reason for
the increase was our Credit Score. I have this in writing.
We did not receive any "Adverse
Notification" from Allstate as required by the FCRA. This
has still not been provided.
Our low credit score is due to unavoidable
set of circumstances. These are: Father's illness,
Alzheimer's, and subsequent move to a nursing home and a plant
closing in a small town in Tennessee that forced me to relocate or
loose my job. None of this was considered in rating me with
the low score.
My Father's Alzheimer's illness
cost us most of what we had. We tried everything before
admitting him to a nursing home. Once in the home we
tried to keep his house using our own finances while at the
same time paying a portion of his nursing home expenses. This
exhausted our savings. To cope, I took out a second
mortgage, loan on my 401K, sold our boat, and sold our motor
cycle in the end to raise money. We were on the verge of
financial disaster.
Then in 2001, the company that I worked
for decided to close their portion of a plant located in the small
town of Lexington Tennessee. We spent the remainder
of our money upgrading our home so that it would sell at a
reasonable value. The housing market in this small
town was hit hard by the closing. The attacks of 9/11
finished it off. The house would not sell, so we lost it.
Once in Ohio, my wife could not find a
comparable paying job. This due to the ailing
economy. So, on top of trying to pay payments on our
bills, paying a first and second mortgage in Tennessee, and
supporting our life in Ohio, my wife lost her $27,000.00 a year job.
This killed our finances.
We consulted a lawyer and subsequently
filled Chapter 7 bankruptcy. Needless to say, our credit
rating which was excellent until sometime in late 2000 went to the
cellar.
After the bankruptcy we thought that it
was all over and that we could rebuild or shattered world.
This proved to be wrong as we found that we were placed in what
I have now come to call "a debtor's prison without bars".
This as a result of the above unavoidable sequence of events
which are not considered by the financial community.
The financial institutions were laying
in wait for us. With mortgage rates and the prime rate at
historic lows, we could not qualify for a mortgage and were charge
14% for a car loan. On top of this, to rebuild our credit it
is necessary to have credit, so we had to take out small loans with
enormous interest rates so that we could show financial
responsibility (one is 28%). Our previous 21 years of
excellent history were wiped out by 3 years of misfortune.
As if this was not enough abuse, our
auto insurance carrier decided that we were worthless.
This is not to say that we were placed in the high risk driving
pool; not at all, we were now placed in the lowest credit score
pool. So, despite our excellent driving and premium payment
history, they raised our rates by $400.00 per year based on this low
credit score.
When is it all going to end?
I'm in Ohio - My insurance agent told me that I'm paying higher
insurance on my house because its a double-wide buts its not its a
state-code built modular - built as well as a stick built home and I
have a deed not a title. Then when I told her I wanted cheaper
insurance - she said my rates would be higher if I switch due to my
credit rating. She also said that my car insurance is higher
because of my credit rating. This is so totally unfair. I
have a good driving record. Thanks for you help I do appreciate
it. This just makes me want to scream injustice - unfair to poor
people.
I understand the need for
insurance but when it comes to checking your credit in order to get a
insurance plan that is reasonably cheap. In the past I have been
turned away from insurance company's and when I found one it was very
expensive. Insurance is the law in this state so why don't they
make it affordable?
I have recently purchased a home and have been shopping for home
owners insurance and have felt like a victim of this scoring system
even from an agent who is a "close friend of the family".
I received the worst rating yet when I insured my automobile I
received discount for no tickets or accidents in the last 5 years or
more. I have purchased a new car at great rates based on credit as
well as a home but all of a sudden I am a high risk score type person.
I feel the anguish. My question is this. I read the section
"who is on your side". The company that I received a quote
from Allstate who claims to be one of the "people on our
side" were the same people who rated me a 5 and have jacked my
premium to double, what many other people I have talked to, pay.
Is there an A tier company who give me a strait answer as to the
criteria I am being judged on and is there a company who does not use
the same underwriting division? Who is on my side? I need
insurance and I need it now but who can I trust to at least rate on an
accurate basis? Some thoughts and some questions.
Oregon
I live in Oregon. I purchased a home here about a year and a
half ago. I moved into it originally under a lease purchase
option. Well, I purchased it, and the landlord made the purchase
date the date I moved in, and counted my rent as payments (he did this
to avoid being taxed as a "renter", since he was the
previous dweller)
Anyhow, I was under the impression that we had changed our renter's
insurance to homeowners until I called recently to check on it.
Turns out, I was still on a renter's insurance policy. I decided
that I wanted to shop around before starting a new policy. I was
very upset to find that no one will write me a policy because I have a
series of hits on my policy for medical bills. My daughter was
born with Cancer this year, and has ended up with severe Scoliosis due
to the removal of the tumor. Anyhow, we have not done well with
the traveling 300 miles one way to the specialists regularly and also
paying the 26 individual medical billers (everything from the surgeon
to the pediatrician to the imagining expert) It was just
overwhelming. Well, we have decided to go to CCCS and they
have been handling it for us quite well.
Just a couple of months ago (same credit history) I got a loan for
a car (which was needed to travel to the specialists every few weeks.)
Pennsylvania
I just got my renewal from Travelers
Ins. And it went up $100.00. I have been with Travelers
for 2 yrs (and by the way my payments come directly out of my paycheck
every week). I am 31years old my last ticket was when I was 19,
11 years ago. No accidents, no suspensions, no minor children of
driving age, nothing. I am paying $1,908.63 a year. Almost
$200.00 dollars a month is being taken. And let me add this:
I HAVE NEVER FILED NOT 1 SINGLE CLAIM IN MY SHORT LIFE. But yet
I am considered HIGH RISK. So I am paying an outrageous premium
based on a stereotype, I believe that is called DISCRIMINATION.
I understand why some people don't bother with insurance, you can't
afford it, but yet if you don't have it you are breaking the law.
So I would like to know why I am being penalized for other peoples
doings.
And I, like some of the other people
affected stated, why is my credit score looked at when I am not
borrowing money. And why can we not get a percentage of the
money back if we don't file claims. I am paying the Insurance
company for a service they work for me, not the other way around.
The Insurance companies need to remember this as well as the
government, they too work for us. But who can we go to,
honestly. The government will not a pass a law because I am sure
they are benefiting some where for this and the Insurance companies
are milking off of it so as I consumer WHAT CAN WE DO????????
Tennessee
My husband and I have never filed a claim and always
had good credit until an illness and the death of our two
grandsons. Sometime in 2001 we learned of a state tax lien on our
credit report. It was originally paid in 1998 but the state of Georgia
did not receive the check and never notify us. Nonetheless, we paid
again. When they realized their error sent us a refund, but the credit
bureaus refuse to remove the item. So when applied with the same
insurance company (AARP, Hartford) we will denied based not on filing
a claim but on the paid tax lien. We were also cancelled by travelers
(Geico) for the same reason. Even though we have never had a ticket or
filed a claim. When I called they would not even tell my why. They
said because of privacy rights. I have filed a complaint with the
Tennessee Insurance Commission and will continue to work toward
removing the credit scoring option for insurance purposes. I am still
looking for homeowners.
Texas
I will be more than happy to share my story. I am so angry I would
love for someone to ask me about "adverse action"
garbage.
I am a recent victim of an adverse action based on too many credit
checks in a short period of time (AKA another way to get more
money from the consumer). Although Farmers said I would now only
be eligible for a 48% discount instead of my usual 53%, other
insurance companies that I called rated me the highest they can
offer. My agent was zero help. After 8 years he gives me the
"there is nothing I can do" line?
It is not the $178 increase in my homeowners insurance. It is the
principle of the matter. I never paid any attention to credit
scoring because my credit is impeccable. Sadly, I had to have this
happen to me before I researched how so many hard working Texans
are being manipulated, discriminated against and taken advantage
of. I want to be an advocate for the widow who writes a
check every month but does not have open credit. Or for the
college student who is paying for auto insurance but has no credit
history. Or for the farmer who had a bad crop and was a couple of
days late on their equipment payment. Or for the parent who put
their child through college and had their credit checked three
times in 12 months to get the best rate possible for a student
loan. Or for people like me who opened a line of credit for
their college age son to buy his first house but never used the
credit and applied for a promotional credit card at a
children's store to receive a 40% discount on my first
purchase and then was rated differently because there were
"too many credit checks in a short period of time"! I
WANT TO TALK TO ANYONE WHO WILL BROADCAST IT TO THE WORLD!
I just received a notice of an increase in my auto insurance of
$176 for the year, based on my insurance credit score, from
ChoicePoint Services. My insurance was with AAA, and cost $742 last
year for the annual premium. Now it has increased to $918.
I received a Notice of Action Resulting in an Adverse Effect from
them, along with the renewal statement.
I have never had a recordable accident or a ticket in over 40 years
of driving. My annual premium in California was only $555 for
the same coverage, based on the fact that I am a good driver.
California does not use the unfair insurance scoring system, but
bases rates on your driving record history.
Although I had a bankruptcy in 2000, I was able to buy a new home in
El Paso, Texas, in 8/29/03. I also obtained two credit cards.
There are no delinquent payments.
I am 75 years old and have recently survived breast cancer. I
drive only about 10 miles per week. My son who lives with me
does most of the driving; he also has a clean driving record.
I am outraged that special interests were able to get this law
passed. It forces lower income citizens to pay more for their
insurance than those who are affluent; good driving records are
ignored. It benefits only the
insurance companies giving them a reason to raise premiums,
regardless of actual, proven risk.
I would like to see this law repealed.
Our policy is up for
renewal so I did some shopping around to see if I could get lower
premiums - just got an email from Geico stating: 'As a result of
your recent rate quote or renewal, we obtained information about you
from the consumer reporting agency listed below. That information
was used in combination with other factors to determine the rate
that you were provided. Since we may have been able to offer you a
lower rate had the report been more favorable, we treat our decision
as an adverse action under the Fair Credit Reporting Act.'
NOW, my husband & I do have poor credit as the result of a job
loss - I lost my job and was out of work for 8 months, finally
finding a job at less than half of what I'd previously made -
needless to say our credit was hurt. However, neither of us
have ever had any accident or violation, our driving records are
crystal clean. I guess my question is how on earth are they
allowed to continue this practice? Our state requires that we
carry auto insurance - isn't this extortion, plain and simple?
It's no wonder that there are so many uninsured drivers on the road
- it's hard enough for folks to keep food on the table and lights on
in the house!!
I am an employed degreed professional with 100% equity in my home. I
am seeking auto insurance without credit scoring because I am
opposed to it on principle.
Thank you very much for having this web site. I thought I was alone.
We are looking for an insurance company in deep South Texas that
may be able to help us. Funny thing is we qualify for a
mortgage, but we can't seem to find a good inexpensive insurance for
our new home.
I own a home that was built in 2001 and have it insured by State
Farm. The policy amount for the first year was $710. The
second year it was raised to $910. I have just received my
renewal notice and it has again been raised to $1015. This
represents a 43% increase over the original premium and a 12% over
last year.
Based upon the explanation provided in my billing statement, many
policies have been affected. I had contacted my agent on
Monday, September 8 and was told there would be no increase.
My rate would be the same as last year. Four days later I get
the renewal notice.
Evidently State Farm is raising the rates in anticipation of the
ordered reduction. I am sure this is of no surprise to your
organization. For what it is worth I have filed a complaint
with the TDI and I will be changing to another insurance company.
Any
recommendations for a non-credit scoring company in
Texas
.
Also what road is the best for voicing outrage in this matter?
Should we write congressmen etc??
My wife and I are both 30+, no previous accidents, claims, perfect
driving records and we still pay out the wazoo for insurance because
of some past credit mistakes.
I am a college-degreed woman (degree in mathematics, second major
in Spanish, from U.T. at Austin, 1970, graduated Phi Beta
Kappa) with 34+graduate hours. I currently am teaching at a
very exclusive private high school. I have two sons, one who
just graduated from Texas A&M with a Masters in MIS and has a
job with an accounting firm in Houston. The other is a senior
at Texas A&M. Oh. by the way, I am divorced and have been
on my own since the early 1990's. I have bought a home on my
own, refinanced two homes on my own, have an excellent credit
history and also have substantial assets.
Following the divorce, I moved my insurance needs (home, car,
umbrella, flood) to Nationwide with a "friend" of mine.
I have never made a claim in all of these years. In 2001
(October) I was hit by a driver that caused extensive damage and
injury that I have not settled yet. She is with State Farm.
They totaled my car ( a 95 Camry that was in excellent condition and
I did not intend to replace until my boys were out of college) for
$10,000. I luckily had minor physical injuries that I am in
the process of filing with them as the 2 year deadline approaches.
In late Nov of 2001 I bought and financed through Toyota a used
Camry that turned out to be a defective car. I battled
Sterling McCall to take it back and reimburse me fully, which after
much pressure from me they did and paid off my loan. Then in
January of 2002 I bought an Avalon from a wonderful dealership here
in Houston and took out a loan through San Antonio Credit Union.
I have been driving since I was 14 (that was the law in Texas at the
time I was of age to drive) and since I am now 54, that means 40
years of driving without causing one accident.
Then at renewal time ( the letter arrived the first of May and my
anniversary date is June 1), I get a letter from Nationwide saying
that they will not renew my policy and will move it to Colonial
County Mutual because of: an accident on 10-21-02 and policy
level insurance score. The score was based on an error the
first time saying they got a no-hit and that "industry research
shows that consumers lacking a credit history have higher insurance
losses". I protested and with out much further ado from
anyone at Nationwide I received a second letter still stating that
it would be moved and my rate doubled due this time to: Number
of Accounts opened in the last 24 months; Number of Vehicle Related
Accounts reported in last 12 months - see the story above about the
defective car and the loans opened and closed; Number of Retail
Accounts ( sometimes I open an account when a discount is given on
the initial purchase and then I don't use it again) ; Percent of
Balance to High Credit For Bank Revolving Accounts - and yet they
have no idea nor do they want to know what financial assets/cash I
have readily available but choose not to use at this time because of
investment purposes. I feel there is no recourse to fight them
and that is the pervasive feeling I got from my agent, so-called
"friend".
They have caused me great pain and suffering as I am a high
functioning individual whose record of any kind is as "clean as
a whistle" except to them. I live by a very high code of
honor, integrity, and morals. To have Nationwide do this to me
has been very demoralizing and haunting. However, I also am a
survivor and a fighter when the fight is justified and right.
I moved to Liberty Mutual who gave me coverage at the same level as
Nationwide and at a much lower premium on all coverages. They
even honor and give discounts to college graduates because their
stats show that college-graduates have fewer claims/accidents.
Isn't interesting what statistics can do. Anyway, I am very
grateful to Liberty Mutual and would advertise them to anyone and
support them in any way I can.
I have a little story of my own to tell. About two
years ago, my husband and I put an offer on our first house. Our
current auto insurance didn't offer homeowners policies in our state
(TX), so we decided to go with Allstate on a referral from our
Mortgage Broker. They said that our policy would be $714 for the
year with a supporting Auto discount, so we switched our Auto
Insurance at the same time at a rate of $603.54 for 6
months.
One year later, our renewal came for our homeowners at a rate of
$1280. I was shocked that it had gone up so much, so I called my
agent. He informed me that everyone's policies had risen a great
deal due to many mold claims in our state recently, and that this was
normal. I never received any information as to my credit score.
I noticed when my next auto policy came up for renewal that it was
quite high as well, but 6 months earlier it had gone up $100, so I
figured the rates were climbing, and I dropped Comp/Collision on both
vehicles. It wasn't until almost a year later, when discussing
insurance policies with a close friend (who's home is twice the size
of ours, and twice the cost, and who has a brand new $25,000 car and
both her cars have comp/collision and her premium was less than mine
for both that I began to be suspicious. I called Allstate, and
began to uncover the mysterious insurance credit report scoring.
The agent informed me that I was a 5 on a scale of 1 to 5, with 5
being the worst possible score. I told him that this could not
possibly be correct. After all, our credit was good enough that
we were just able to refinance our home at a lower interest rate, we
have never been late on any payments. Sure, our credit card
bills were quite high, and there is an unresolved bill that my husband
hasn't paid, but all of our other accounts are current. So why
the terrible score.
After hours on the phone trying to figure out how they had arrived
at this magical number, it was clear that nobody could tell me, and
that I was never going to find out. I still believe that there
is an error, as my score has always been around 700 give or take 10
points, and my husbands has never been lower than 650. I know
that's not great, but we've never filed bankruptcy, defaulted on a
loan, gone to credit counseling, or anything of the sort.
All the
insurance companies I have called are charging basically the same
rates. It appears we have no representation from our Texas State
Insurance Commissioner. Insurance has become nothing but a
license to steal. If they had paid their claims there would have
been no lawsuit in the first place in this state. Texas has
always had bad weather and is nothing new.
Are there any insurance companies in Texas that do not use credit
scoring. I have no tickets or wrecks
and have never submitted a claim and have seen my rates go up 300%
upon my purchase of a new vehicle.
(A car that should have made my rates go down.) PLEASE
HELP!!!!!!!
Have been affected!!!!! I had Farmers Insurance for 8 years on my
home. My husband's company closed and there were debts to be paid. We
chose not to file bankruptcy so we refinanced our home and paid the
debts. These were paid 3 months ago and they still haven't been
reported as paid to the credit bureaus. (so I'm working on this
myself)
Farmers sent us a non-renewal and offered us ins. Thru another company
for triple the amount we were paying. I had to get another company,
who just notified us of non-renewal due to they were not writing
homeowners anymore.
I have been denied homeowners insurance by 3 companies, Texas Select,
Prudential, and Nationwide because of "credit". I was also
told by a Farmers agent "people with bad credit are more apt to
make fraudulent claims" how dare they!!!!!!!!!! I had one claim
on homeowners 6 years ago for a total of $2500.00 and have never had a
claim on my auto in the last 22 years.
This is outrageous!!!! I need insurance by 05/30/03. I may have to
sell because I can't pay these astronomical premiums.
There needs to be some action on this. I know that I'm not the only
one in this position. Thousands of Americans are going thru the same
thing. Why do these politicians make all these promises and never
follow through with them?
Here's another one. I am a mid 30's married with children, employed
Caucasian male who has been with the same insurance company
(American National) for Home/Auto/Life for the past 12 years.
My wife and I have never been involved in a auto
accident. (thank God). I haven't had a moving violation in 17
years, my wife in 15. I have NEVER! filed any type of insurance
claim in my life...and we carry high deductibles. My homeowners came
up for renewal in December 2002. My rate went from $565.00 to over
$1700. with alot less coverage! It caused my mortgage payments to
increase by $245.00 a month. My Auto insurance comes up for renewal
next month and today I received notice I was being moved to a County
Mutual Group with a increase of $178.00
per month. My Auto insurance will now be well over $1000 per 6 month
policy period to cover 2 vehicles/ 2 drivers (Liability only-
not full coverage).
Called my agent to complain. You know
the story...Basically "tuff...its an industry wide move to put
everyone in county mutual firms (Unregulated). I would just have to
accept it or drop it"
Where does it stop? we are mandated by
law to have insurance but at the insurance company's mercy. I will
have to ..not pay for some groceries and medications for my
kids this month just to pay my insurance bill.. We need help!
I have auto insurance with Farmers/Texas Farmers/Something
else....for almost seven years without making a claim of any kind.
I have maintained bi-annual payments without fail for this length
of time and I have no traffic incidents of any kind on my record.
My wife is on the policy as well as one of my sons who is 23 years
old.
My son's birthday is June 23, and I am
required (forced) to insure him until he reaches age 25 which
causes a great increase to my premiums.
Now I have been informed that my premiums will be increased again
because of my credit standing...I purchased a 2003 GMC pickup two
months ago and requested it added to my insurance so I believe
this initiated the change of premium.
If I can qualify for a 30K loan what the hell could be wrong with
my credit?...I feel violated and, without due process, will never
see my violators punished.
I have been sending the information of this communication to
everyone I know and I am appealing to their civic duty to
contact state representatives to complain.
I am seriously considering dropping
all insurance as it comes due. I realize this is not the most
intelligent thing to do but it is a start to hit the insurance
companies where it hurts.
I am 72 year old Grandmother. I never
thought I would be opposed to credit scoring by the insurance
companies but I am. Here is my story:
I am financially secure. My credit score is 750. I have good assets
but not much income anymore. I own 2 homes and commute between them.
On February 5 my San Antonio home was burglarized. Allstate Texas
Lloyds has treated me like a criminal. I have been insured with
Allstate since the mid 1980s with one small
claim in 1995.(they give me a discount for 5 years claim free) They
have insisted on credit information, income, assets, bank statements,
income tax returns. I went to Austin to file a complaint with the
Insurance Commissioners Office Based On the Texas Insurance Consumer
Bill Of Rights.
The investigators response "Well
Miss, they have a right to that because they need to make sure you can
afford what you claimed." The complaint is still pending as is
the claim.
Now they want an examination under oath with their attorneys again
their right. (In other words an Interrogation in the backroom of the
station house with a crooked lawyer) I have photos and or receipts to
document what I claimed.
I want everyone to know Insurance Companies in Texas need to be
stopped. If this can happen to me it can happen to anyone.
Which is better - to turn down coverage before you have a claim or
turn it down afterwards because they feel you committed fraud because
you were in financial distress?
Beware everyone get involved stop the Insurance Companies by calling
to change laws. No one is immune!!!
Call for change Now!!!
I am glad to see someone as upset about
this as I am. I have had continuous insurance for the last 20
years. I am 36 years old. As far as I can remember I have
never filed a claim. I am a rural carrier for the US Postal
Service, and I use my personal vehicle on the route.
Up until now, I have had insurance
through my union, which was very affordable. I got my renewal
from them and almost passed out. I went from paying 757.00 for a
6 month policy to 1457.00 for a 6 month policy. I called the
company numerous times and even got my union rep to call them for me.
They just more or less gave me the run around. One time they
said, more or less, deal with it. Another time, it was,
"maybe there are a lot of comp and collision claims in the area
you live in. Not once did they say it was because my husband and
I filed bankruptcy 2 years ago. I think this practice should be
illegal. Just because someone had some bad luck, you have to
pay.
They are saying it doesn't matter that
you have had insurance for 20 years, never been late on a payment,
never filed a claim. Needless to say, I have had to find another
insurer, and their rate was not any better. I did get a quote
from another company who gave me a reasonable quote at first.
After they ran my credit report, my premium went up 450.00. This
kind of thing is utterly ridiculous.
I am in Texas, and I keep hearing
reports about how many uninsured drivers there are. This number
will escalate greatly now. How is the working class supposed to
afford this kind of thing? I think it is a violation of our
rights. I am sorry to keep going on about this, but I am so mad
I don't know what to do. Does nothing count for the consumer
anymore? Thank you for taking my vented anger. You just
seemed that you were on the side of the consumer, and that is very
hard to find anymore.
Please let people know to contact Germania Insurance, headquartered
in Brenham, TX. Since credit scoring came into play, my
homeowners insurance went from $1000 year in 2001 to quotes of
2100-2860. They do not use credit scoring and quoted me a price
of $1141. I have solved my problem, but would like to help
others who must feel as helpless as I used to.
My story in sum is my policy was canceled by Texas Select in
September 02 due to a water claim that was never filed nor
adjudicated/settled. meanwhile the only claim I've had since buying
the home in August of 1998, was roof replacement due to hail damage
(this impacted the entire neighborhood in march of 2000).
As a result of the cancellation, I've not been able to find
replacement coverage, so my mortgage company bought one for me. the
premium went from $1200/year to $4770/year.
I am outraged and want to do something. let me know how I can
participate.
I have been with My insurance company for 2 years. Our coverage was
not renewed, but rather transferred to Colonial County Mutual
Insurance Company, "a member of the Nationwide Insurance family
of companies."
I did receive an adverse action letter stating that my credit score
affected my coverage. I am waiting on my credit report, so I am not
sure if the insurance company is listed. However, the adverse
action letter states, "The factor(s) that influenced our decision
was information in a report obtained from the consumer reporting
agency shown below" I am quite sure it will be listed. This is
for auto insurance.
I do not have any tickets or accidents on my driving record.
There was one claim in 2002 by a rental car company for a ding in the
windshield. The claim was withdrawn when the car repair facility
that gave me the rental car took responsibility for the repair.
My husband has had a couple of tickets, but they were dismissed with
defensive driving class and deferred adjudication, so they should not
be on any record that would affect the insurance company's decision to
raise our rates.
The only unique thing about my case, is that I find it interesting
that my rates would increase, since I am a licensed defensive driving
instructor. Therefore, I go through a defensive driving course several
times each year.
I just got off the phone with Allstate and my initial quote was
$723 for 6 months. After they ran my
credit, I did not qualify for the premium company so my rate jumped to
over $1400 for 6 months.
That is just ridiculous. She said the only reason I didn't
qualify was because of my credit score.
We
are senior citizens & cannot afford the auto insurance rates in
Texas. We have clean DMV records & should have preferred rates.
but the use of scoring by auto insurance companies has put us in risk
category rates. Unfair! Farmers Insurance is overlooking
our excellent driving record & focusing more on credit scoring.
Unfair!!!
I just found out yesterday the my insurance co. Nationwide is moving
my husband and myself to county mutual part of Nationwide. They listed
an accident a fender bender that was my husbands fault from March 15
2002, and our credit report. I recently checked my credit report and
it would hold up very well, compared to other people I know so I don't
understand how that could have been a negative. I requested the
company to send me a copy of it so I can dispute any errors. I had no idea
that my credit was being used to determine my insurance premium. I
personally think it is a crock of bull. I think they are using
anything to raise peoples rates. I would like to know how we can fight
back.
I have absolutely no bad report or bad debt on my credit.
But, Allstate has raised my insurance from $56 per month to $96 per
month...with less coverage and a higher deductible....same house for
40 yrs.
The auto insurance on a 1995 model Ford is more today than it was the
day I drove it off the dealer's lot.
What we have here is a thief far greater than the Enron scandal.
Why would the State of Texas allow this to happen?
I have written Commissioner Jose Montemayor TWICE about this, and all
I get is letter that basically says "Thank you for your letter, but
I'm not going to do anything about this." I'm sure the
insurance companies are lining the pockets of the officials that control
insurance regulation in Texas !
I have had NO tickets or accidents in four years, yet at my last renewal
in February 2002, my auto insurance premium was raised 35% by Allstate.
I was told that my credit was the reason for the large increase !
I have written to Senator Gramm, Senator Hutchinson, and Governor Perry
about this as well. I got a fairly encouraging, hand-signed letter
back from Governor Perry, but it's an election year and he's probably
just
blowing smoke. Who knows ?
This credit scoring nonsense is nothing more than a new scam by the
insurance industry to jack up auto insurance rates, and nobody in
Government is doing anything to stop it !
The name of my insurance company is Horace Mann Insurance. My
parents have been with them for over 30 years and when I turned 16 they
added me to the insurance policy. At 22, I got married and then
added my
husband, Allen. I now, have been with Horace Mann Insurance for 15
years. We have auto insurance with them at the present but declined to
continue to use them as our Homeowner's insurance due to the fact they
were raising our premiums due to CREDIT SCORING. We looked
elsewhere and found a better
rate. BUT we are now having problems with them regarding our Auto
Insurance.
My husband & I owned our own business and recently had to shut it
down after September 11 due to the fact that clients and other business
that went under also owed us a lot of money. Therefore, we had to
lay off
everybody and shut our own business down. After that we PERSONALLY
tried to keep the finances going out of our own personal pocket and it
got out of hand. We then contacted an attorney and in order for us
not to pay all the business debt back - - WE had to file
bankruptcy! We did not want to take a chance in losing our HOME
and our vehicles. I took my husband off the auto policy b/c the
company he went to work for put him on the "Company's" auto
insurance. Now my husband has changed jobs and I had to add him
back
to the Horace Mann policy. I called Horace Mann and told them the
situation and they stated that I had to re-fill out an application b/c
his most recent policy was not in the system anymore. So they
forwarded to me the application and I filled it out and returned it back
to them. NOW, the problem is they have put my husband into a
"County Mutual" Insurance and raised the premiums
tremendously. I was never notified by phone or letter that this
was going to happen. This is the same Truck as was before I
cancelled the first time. I called and raised HELL about the
premium increase and asked WHY? Their response was that they are
now using what is called an Insurance Score which pulls your credit.
They also stated that my score was under a TIER 8 (which a TIER 8 . .
that customer will be dropped or denied) and that since I was with
the company for so long they decided not to drop me. THAT IS
DISCRIMINATING!!!!!!!! They also told me on MY next
renewal that they will check my credit and forward me to COUNTY MUTUAL
and RAISE MY PREMIUMS. AND in order for me to even afford it right
now I had to go with a $1,000 deductible and now my Credit Union will
not accept that AND now I have to have my premiums RAISED AGAIN!!!!
Well, under the circumstances of course our credit looks bad with a
BANKRUPTCY filing but can I help that? NO! Personally, I
think this is all BULL to pull someone's credit in order to see how
bills are paid. THAT HAS NOTHING TO DO WITH YOUR DRIVING
RECORD/TICKETS/ACCIDENTS. How in the hell will this affect
Insurance Companies. . . if you don't pay your premiums they cancel you
anyway. What will they lose out of that? NOTHING!!!!!
Insurance Company's are such a FRAUD and all they are out to do is
"MAKE A PROFIT." I am so sick of hearing that and they
will admit to it. ALSO, in the State of Texas you HAVE to have
Insurance. Well, people lets take a look at all the people in the
State of Texas that DO NOT have insurance because they can't afford it.
That is why people like us that have insurance get in a wreck and of
course the other person doesn't so who has to make the claim to get it
fixed - - the people with insurance.
RAISING the premiums is only going to get people not to carry insurance
and then cause accidents so the others carrying insurance have to pay
for it and make CLAIMS! Something needs to be done about this or
nobody is going to carry insurance especially people like me and my
husband who have great
secured jobs BUT still can't afford auto or home insurance b/c premiums
are TOO DAMN HIGH and they go by an INSURANCE SCORE by credit rating.
What about the people who have lost their jobs and are still unemployed
b/c of the economy and terrorist threats, etc.? You RICH people
think it is OK - -
but its not for the middle income people. IF at all you can help
by changing the laws that it is illegal to do this I think more people
would carry insurance and not be in such a bind for money or LOSE THEIR
HOMES. . .
which is an AMERICAN DREAM!!!
Yes,
I too am a "VICTIM" of this new Isaac Fair theory of being
insurance high risk, due to "less than perfect credit".
No insurance claim, buy less than perfect. I am a 45 years
old, widow for last 10 years that has finished raising two sons and
putting the last one through college. I allowed some of my bills
to be paid late because " I made sure my INSURANCE premiums were
paid" for the last ten years and now...... I chopped liver with all
my insurance, homeowner & auto..... end of story.
MOST
SURPRISING.... How many people are not aware of this, due to their
insurance has not renewed yet.
On 05/08/2002 I received in the mail, a letter
stating that on 06/06/2002 my current policy with Nationwide Mutual
would not be renewed and that I would automatically be enrolled with
Colonial County Mutual. I called my agent who told me that in addition
to this change, my insurance rates would also be increased.
The letter states that the reason for this change is due to my personal
credit rating.
Three years ago when I started with Nationwide, my credit rating was not
an issue, nor was the possibility of it ever becoming an issue
mentioned. Now after all this time of on time payments, no claims, and
no change in my driving record, my credit rating becomes an issue.
I fail to see the correlation between my credit report and my risk
liability to your company. I am not asking for a loan or financing from
Nationwide nor have I demonstrated myself to be a high risk to
Nationwide via nonpayment, profit loss through claim, or liability
through careless driving habits.
Haven't been hit on the auto policy yet, but the
renewal for the homeowners' policy went up 28% for
this year's renewal. Credit score as the reason was documented on
one of the info pages, so off
I went to see the credit reports - I subscribe to consumerinfo.com and
noted an inquiry from ALLSTATE
in November of last year - never late on a premium, I usually pay in
full, no claims against the homeowners'
policy, just a 28% increase Jan 1 2002. Agent was not any more
help than I expected, spouted the Company
line . . . . .I'm policy holder on the homeowners' and my wife is the
policyholder on the auto - and they're
linked......
BTW, my credit score is 680 - no balances on any credit cards, 40%
equity in my home, own both vehicles
outright (no liens or leases), self-employed (but the credit reporting
agencies still show me as employed
with income greater than $80K / year.)
Anyway, that's the story.........
When I talked to my insurance
company (Nationwide) about adding my 16 year-old stepson to
my policy as well as his "new" 1977 Lincoln Mark V,
I found that my rate would go from $995.00 every 6 months to $1810.00
every 6 months. I had expected a drastic increase but was
shocked by the amount. I went insurance shopping.
I decided on GEICO because their rates were $863.00 lower per year
than Nationwide. I was told that my rate was so low because I
had such excellent credit (yes, they did a credit check) that I
qualified for their "top tier" company which is
apparently hard to qualify for.
Since I was going to leave Nationwide for my auto insurance needs, I
found out that my homeowner's insurance, also carried by Nationwide (which
went from $485.00 per year to $915.00 per year recently), would go up
20%. Again I went shopping. The first thing I did was
contact GEICO. I assumed that since my credit was good
enough to get the "premium" rate on their auto policy that I
would also qualify for that rate for the homeowner's insurance.
I was totally shocked to find that GEICO (which is underwritten
by Traveler's) found my credit so bad that they wouldn't even insure
me! They said that they use different credit scoring techniques
to determine their rates and that I didn't qualify! I contended
that I have "excellent" credit (which I do) but they
informed me that my credit report showed a matter of
"instability" (I hurt my back a year ago and had to resign
from Dell Computer and have been on disability). Perhaps that
was what they were referring to? Even with the injury, my bills
have never lapsed, I have never been late (even once), and I am in
good financial shape. What difference does this make? Why
would one arm of an insurance company grant "preferred
status" to a customer while their sister unit won't even
insure them, based entirely on their credit score?
I am a Texas consumer and I am tired of the
Insurance industry controlling our lives by credit. We need to start a
group and involve every US citizen to help cancel out credit scoring.
Hi, I just got a copy of my credit report from
trans union today. I noticed many errors but also noticed that Allstate
insurance co. has been pulling a credit report every 6 months on me
(when my policy comes up for renewal). I have always had excellent
driving records, excellent credit, and have been a customer of Allstate
since 1988. I MUST SAY I FEEL CONSTANTLY VICTIMIZED EVERY TIME I
TURN AROUND WHILE GOING THROUGH THIS NASTY DIVORCE. NOW I HAVE TO WORRY
ABOUT MY CAR INSURANCE PREMIUMS GOING UP POSSIBLY? I FIND THIS UNFAIR.
WHAT ARE THE STATES DOING ABOUT THIS? DOES CONGRESS MAYBE NEED TO GET
INVOLVED SOMEHOW TO STOP THIS UNFAIR PRACTICE?
Virginia
My wife and I have been customers with Metlife
since 1988. We recently had our auto insurance premiums raised
from $565 to $1100 every six months. Our first call received an answer
that all premiums in our state were increased. A second call
received the truth, that our credit score was the reason for the large
increase. We never received an "Adverse Notification". I
did have a fender bender in the past year which they said would have
increased the rate but the majority of the rate increase was due to me
and my wife and credit score. I than went forward and received a
copy of our credit report. Luckily no bad credit, all
payments on time, no bankruptcy, nothing bad whatsoever. I can
qualify for all sorts of loans if I would like.
Now what affects my credit score? New credit, number of inquiries,
etc. My wife and I had finally jumped on the low interest
bandwagon and reduced our mortgage rates and received a reduced rate
home equity line of credit with which we improved our house. Also
in improving our house we took out a couple new credit cards because
they offered 10% off on purchasing materials. We than paid these
credit cards off immediately once we received the bills. We pumped
money into the economy helping to boost the economy. That should
be good right? No it wasn't. Because of this newly
established credit and the fact that we shop around for best rates,
showing great fiscal responsibility and minimizing the interest rates we
should pay, we get penalized on our insurance. So the money we
have saved in these areas which would have gone to my children's future
education or other necessities now goes into the pockets of the
insurance companies and I am sure somehow into the pocket linings of
some government officials.
There is definitely something wrong with this system. In fact the
fender bender I had, I didn't even put in a claim for myself, only the
person I hit put in a claim. Why?? because I wanted my rates to remain
low so I did not fix my car, once again showing fiscal responsibility.
I have had no tickets in the last 10 years, 1 accident, the minor fender
bender which I did not enter a claim, and my wife had a couple accidents
in the past 5 years which were deemed not her fault and there were no
claims placed on these and she has had no speeding tickets. We
receive all kinds of discounts like superior driving record, long term
customer, etc, but we are penalized because we show fiscal
responsibility with our own money.
I have not heard of this until now and if I new saving $200 at Lowes and
home depot would be costing me $1000 annually, I never would have done
it. I will be contacting Virginia department of Insurance and also
contacting my local newspaper to alert them to this scam.
I
just found out the same situation this week, I cannot believe this, It's
like being screwed and not feeling it, where's 7 on our side? We need to
stand up to this matter, it's seems like a silent attack on us as human
beings, I would of never known the truth if I hadn't obtain my credit
report, the insurance company did not inform me in any way shape or
form, they used a different story until I discovered their inquiry on my
credit report. Where do we go from here? Help.
Washington
My husband and I have been with
Farmers Insurance for about 11 years now. Neither of us has had an
accident, moving violation or claim of any kind for about 6
or 7 years. We have both auto and homeowner's insurance through
Farmers and have never made a claim of any kind on homeowner's ever.
Well to my shock and disbelief regardless of the fact neither of us
have any points on either of our driving records our auto insurance
was raised by about $40 per month, and our homeowners was raised by
nearly $200 per year. In my confusion I called my agent and was
informed that this was due to the adverse remarks on our credit
report. I was given the song and dance about how statistics show and
blah blah blah, and how people with adverse credit are more likely to
file claims than people who have good credit. Well I personally think
that is bulls**t. That is like saying that people who have money don't
shoplift but people who don't all do, for god sake look at Winona
Ryder and she has money. I am so damn mad at these people and believe
they have no business looking at my credit report in the first place.
It's not like they're giving us a loan or extending us a line of
credit they're selling auto insurance which by the way is mandatory in
most states including the on we live in which is Washington state. My
husband say's there is nothing we can do about it because they have us
by the short hair so to speak, so you either pay for insurance or go
without, and there are a lot of people who go without. I am still very
confused as to who came up with this crap in the first place and when
a clean drivers record became worthless. Our agent told me we are what
they call a S rating and 6 more drops and we will be cancelled from
Farmers. This needs to be
stopped and right now because a lot of really good drivers are being
penalized because of their credit histories and not their driving
records.
I understand about business Insurance going up I
have always for years had the same insurance company I own 17 rentals, I
have never had a bad mark until now my insurance went up $3000.00 this
year. Maybe not a lot but maybe enough to put me out. It's so hard to
understand through the years you pay Insurance and maybe not something
else and now they hit us hard?????????????
Wisconsin
Well to be honest I now regard Insurance companies
right up there with used car salesmen and televangelists. They
make their money (and lots of it) thru calculating and gambling on the
pain and misfortune of other human beings. I have recently had my
credit score dip as a result of the economic slowdown since 2001 and as
a result, I am unable to afford car insurance or homeowners insurance, I
let my lender apply it to my home since there's is the same price I
would have to pay myself now anyway. It is three times as high as
what I used to pay. Using a person's credit rating to provide
coverage is in my view absolutely wrong and just another example of the
super rich sticking it to the little guy. I can see them using
scores only for the purpose of establishing payment options, not as a
basis for levels of risk. I am really angry about this and am
writing my congressman here in Wisconsin and anywhere else anybody will
listen, this has to stop, we can no longer sit back and let these
financial river pirates lay it on the backs of the poor and less
fortunate.