Progressive Auto Insurance Review

Auto insurance is required by law, but should you buy more than you have to?

Do you know what the law requires you to have?

Shopping around for car insurance can feel like driving in circles. There are dozens of options and thousands of companies.

At, we’re here to give you the extra boost you need to pinpoint the most affordable plan with the best coverage.

In this article, we’re going to take a deep dive into Progressive auto insurance and give you the ins and outs of their coverage.

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Background of Progressive

Progressive Auto InsuranceProgressive began in 1937 when Joseph Lewis and Jack Green wanted to start selling car insurance.

They were one of the first carriers to introduce monthly premiums instead of annual payments, allowing more customers to get coverage even though they couldn’t afford the yearly rates.

Jump ahead to 1990 when they created the Immediate Response claims service, which was open 24/7.

The company decided policyholders should be able to make a claim as soon as the accident happened.

Only two years after this move, they were named as the biggest auto insurance seller through independent insurance brokers.

They continued to be on the cutting edge of insurance sales.

While every insurance carrier has a website now, there was a time when this wasn’t true.

In 1995, Progressive was the first big-name insurance company to create a website, and one year later, they were using the site to help compare quotes.

Shortly after, they made it possible to buy insurance through their website.

Auto Insurance from Progressive

Progressive is now the third largest of auto insurance companies in the U.S., according to their website.

What makes them so popular?

Let’s look at the coverage to find out.

To start, let’s look at the standard protection.

Liability Coverage

Liability is a broad category of auto insurance coverage.

In a nutshell, liability pays for damages if you’re deemed at fault for the accident.

Inside of liability, there are two portions of coverage:

Bodily Injury Liability

This portion will pay for medical bills and hospital fees for anyone in the accident. It will also help pay for any lost income because of the crash or legal fees.

Property Damage Liability

If you run into someone else’s car or you hit their home or other property, this part of your coverage will pay for those bills (up to the coverage limit).


Collision is the “typical” auto insurance.

This part of the policy pays for repairing or replacing your car, regardless of who is responsible.

The unique part of Progressive’s collision coverage is the additional pet injury insurance.

If your four-legged friend is hurt in a car accident, your car insurance policy can pay for those vet bills.

Uninsured/underinsured Bodily Injury or Motorist Property Damage  

While having car insurance is required by law, not everyone has legal insurance coverage.

There are millions of drivers who don’t have a policy.

If you have coverage and you’re involved in an accident with a person who doesn’t have coverage, this portion will pick up the slack.

Medical Payments

This part speaks for itself, covering hospital fees for you and your family or passengers. If there are any major injuries, you can rack up some massive hospital bills, which makes this part of the plan extremely helpful.


Comprehensive coverage is the “everything else” protection.

If something is not covered under the other parts of your auto insurance, it’s probably covered in comprehensive.

This coverage protects your car from fire, falling objects, theft, and more.

Advantages of Progressive

Let’s look at some of the pros of getting an auto insurance policy from Progressive; there are quite a few.

One of them pertains to parents with teen drivers.

If you have a kid who is just starting to drive, or you plan to leave your auto insurance, adding those young drivers can cause your rates to skyrocket.

With Progressive, you’re going to save some cash.

They have much better rates compared to their competition.

On the subject of price, Progressive has the Name Your Price tool.

It’s simple, you put in some basic info about your car, you’ll get some plan options, and then you can adjust your policy to fit your budget.  

If you have a minor accident (claims less than $500), Progressive won’t raise your rates for the first one.

This is thanks to their small accident forgiveness.  

They also have large accident forgiveness.

If you’ve been a customer for at least five years and have no claims in the past three years, they won’t raise your premiums after a claim.

Progressive also offers the Snapshot program which can help you save hundreds on your auto insurance.

Snapshot is another way of saying “usage-based driving.”

To take advantage, all you have to do is go through three steps:

  1. Sign Up
  2. Plug in the Device
  3. Start Driving.  

The device is going to measure how much you drive when you drive, and how safely you drive.

It will see if you break too hard, accelerate too quickly, or if you speed.

On average, policyholders who sign up for the program save over $100.

Other Discounts Available

Like most companies, there are several discounts Progressive offers.

In most cases, your agent should ask you the appropriate questions to determine which ones you are eligible for.

One simple way is using the multi-policy discount.

If you have more than one policy with Progressive, then you can save around 5%.

On a similar note, you can also save money by having more than one car on your policy.

If you add another car (as long as it’s kept at your address), your premiums can be reduced by as much as 10%.  

If you are a safe driver, you can cut your premiums by almost a third. If you don’t have any tickets or accidents in the past year, then you’re eligible for their safe driver discount.

Some of the other discounts available to Progressive policyholders are:

  • Paperless discount
  • Online quote
  • Sign Online
  • Teen driver
  • Good student
  • Continuous insurance
  • Pay-in-full
  • Automatic payment  

Disadvantages of Progressive

When searching through the reviews for Progressive, we stumbled across several policyholders who complained about the quality of the customer service.

We take customer reviews very seriously. But, you have to keep in mind that every person is going to have different stories and experiences when it comes to a company.

We look for trends and common themes in complaints.

One of those trends was customer service.

We saw some people who complimented their customer service representatives, but we also saw quite a few at the other end of the spectrum.

Another possible problem for Progressive is the discounts opportunities.

Unlike some other major carriers, Progressive doesn’t have dozens of discounts.

For example, a lot of carriers give discounts for policyholders who drive electric or hybrid vehicles; Progressive doesn’t.

Final Verdict

Progressive is only one of the hundreds and hundreds of car insurance companies out there.

They are one of the largest, and there are several reasons for that, but maybe they aren’t the best one for you.

To make this decision, you need to do some shopping around.

If you don’t look at several options, you’ll never know if you’ve made the right choice.

Knowing where to start with auto insurance can be challenging.

If you need help in making this choice, we’re happy to oblige.

All you need to do is use the simple quote form on this page, and you can browse through all of the options and rates available to you.

It’s one of the easiest ways to shop around for auto insurance without having to call each and every one of them.

Give it a try today and save money with your auto insurance!



Susan Wright, CLU, ChFC, RHU, REBC, ADPA, CITRMS, CIPA has been in the insurance and financial field for over 27 years. Even with years of experience, she continues to create new resources for others. Everything from books to training material.

Susan received her MBA from St. Louis University and her BA from Michigan State University.

She has worked in several areas but excels in writing material for both finances and insurance. Her goal is to give professionals credibility and assist in streamlining the sales process.

She has written countless articles for a variety of websites.

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